The Home Depot
Taylor, Green Bay, WI

The Home Depot Reviews

4.1 stars based on 1059 reviews

Featured Comments:

• H

  Heather Tetzlaff

  5.0

  Pet friendly which is a huge plus for me. Store is well laid out and things were easy to find. Good location with very large parking lot.

• D

  D J

  4.0

  We stopped in this as the Appleton store told us the snow blower we wanted was in stock here. It was not. The employee who helped us order this online put 201 instead of 206. We watched our package get delivered across the street. Listening skills missing. Otherwise he was mostly helpful. It could not have been a typing error as the numbers are 5 keys apart. All in all this issue was resolved among neighbors. Be certain to look at what they type before you let them hit enter.

• E

  Erick Ratliff

  1.0

  I ordered carpet in March. Was told a delivery install date about two weeks. The girl at the register(I cannot remember her name now it has been so long) scheduled everything wonderful. I got a call THE DAY BEFORE install advising the carpet had gotten damaged and LYNN the manager said about 1-2 weeks. I never heard from him and I had to call back at 2.5 weeks(giving time due to slow downs these days) to find out they never ordered it and had to wait another 4 weeks for more. Lynn, the manager said he was going to call me and update me…NEVER did!!! I had to call them back 3 more times to finally get my carpet in MAY!! The install company finally comes and does the carpet, my whole house mind you…over $7000 they have had for MONTHS!!! That’s not all… they do a horrible job where the seam at my master is a BIG gap holes in my daughters closet space, they even put the doors on wrong and my wife slammed her finger in it!!! Not to mention the pictures(see for yourself) that they threw the stuff on the ground outside and even had a cooler of beer in the van with a can open near it!!! After this tragedy where I took off work to make sure they could finally get this done I have to wait longer…. Here I am now 8/19/21 after many calls back to LYNN finding out they are still waiting on carpet to come Fix the mess they made!!!! Avoid carpet install from here at all costs!!!! They lie, never call you back and hold your money FOREVER!!!

More reviews (7)