The Home Depot
Hartford, Waterford, CT

The Home Depot Reviews

4.1 stars based on 871 reviews

Featured Comments:

• F

  Fred Anlyan

  4.0

  Pretty much your standard Home Depot---huge, with a large selection of everything you can think of for the home. Pretty good location, excellent parking. Staff were reasonably helpful when asked for the location of items we were seeking. I would go back.

• y

  yuny Reyes

  1.0

  Worst experience at a Home Depot Store ever. I am/was a loyal, long time customer at the Waterford, CT Store. Today, I had my worst shopping experience, new managers without any empathy for customers, that would not even try to go the extra mile to offer good customer service. Very disappointed. Gave them one star because Rickvat the paint counter tried his best to help me, but at the end, he too was put down by Joe.

• N

  Nathan Lapointe

  2.0

  Customer service is the worst here then any store I've ever seen. I mean not only did I leave a review here but also with the website they give you on your receipt. Ordered material, went and got it once ready, then got there and had to wait 40 minutes to load it. The fork lift operator couldn't load my dump trailer properly or figure out what he was doing. Then they forgot one of the final pallets of material I need to finish the job I was picking up materials for. I swear I really dislike using waterford h.d. worst customer service I've ever dealt with. This is not just one incident either this happens more so then not. I just finally got fed up enough to speak up for all of those who really want to know before they go what to expect.

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