The Home Depot
Prosperity, Tulare, CA

The Home Depot Reviews

4.3 stars based on 735 reviews

Featured Comments:

• J

  Jacob Peyton

  4.0

  I like the layout of this store and their product selection. There is just a couple items I may have to go to their competitor for since they do not care such product at this time. A mentioned product is a 1/2 in compression end cap. Not the fancy one, but the simple cheaper one. Other than that, I prefer shoping here at Home Depot. It is close to my home as well.

• J

  Juan Ramirez

  1.0

  I had a paint sprayer with Home Depot protection plan which I spent extra in case anything were to happen to it, the paint sprayer broke down so I needed a new one. I fill out the Home Depot protection plan form and they say I should expect a paper in the mail telling me when to send it in 5 to 7 business days, the days pass by and nothing, so I call Home Depot and speak to the manager Matt, he tells me to go to Home Depot and that he will personally help me out so I go, once I’m there I ask for Matt and he refuses to show himself and rather let’s a worker named Danny help us. Danny kept telling us that we had to call the insurance but we already had done that like 4 times and they always hang up so she calls them herself and they hang up on her as well, so she calls Matt to ask what to do and he still refuses to show himself even though he should handle it since he’s manager, so Danny tells us we can swap it out for you so she goes check if there’s any in stock and the machine says there’s 4 in stock, she goes and she comes back empty handed, I decide to go check and smh tell me why there was 4 paint sprayers any of which she could’ve brought down to swap it out, instead she lied saying “we don’t have any”. She tells someone to bring it down and we finally got our new paint sprayer after months of trying to replace it with Home Depot, terrible service, don’t get me started on Andy from Lumber or I’d have a whole other paper to write about him.

• E

  Eric Orosco

  1.0

  Tulare Home Depot has the worst customer service! We had made multiple purchases with them and I consider myself a loyal customer. We placed an order last year & have been given the run around as to when the order is gonna come in. We have contacted them and have gone into the store to try to figure out what’s going on with our order. We understand that things are in back order but the Home Depot managers have not made any effort to try to speak to us. Today we asked to speak to a manager 1/10/22 and the first employee in millworker’s said that there was no manager on duty but Danny in customer service did say that Mat and Justin were on duty for the night. The manager on duty chose not to speak to us in regards to our order. They don’t care about keeping their customers happy or trying to find a solution to the customers concerns. I’m not one to leave reviews like this but this is really concerning.

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