Tactical Lawn and Snow Solutions, LLC.
Bay, Brown Deer, WI

Tactical Lawn and Snow Solutions, LLC. Reviews

2.7 stars based on 10 reviews

Featured Comments:

• H

  Heather Brennan

  1.0

  Using Tactical Lawn Services for almost 2 years, unfortunately they fail to show up when the snow flies, leaving us high and dry. Mike tells us they did not receive a signed contact when email shows that it was sent and received.(Trust me, his bills and payments always found their way) "no room for an existing customer" Is what we are told. Wouldn't a good business owner call a client if they did not get the contract back, especially from a larger account? Beware on this one, he just wants quick flips...small yards, and driveways to make more $$ No loyalty to his customers from this business! Look at the other reviews posted...communication issues seems to be a theme with this business, you decide.

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  Response from the owner

  I'll just leave this here this is the conversation that took place. Incase anyone cares. Contractor : I'm sorry I never received it. And unfortunately we are now completely booked full for snow removal services Client: So you did not receive it? And you don't want our lawn service? Contractor: You are correct I did not receive it. And it's not that I don't want your business. We always reserve spots for returning clients. I thought maybe I did something wrong or didn't do enough and that's why I didn't receive your contract. It's not that I don't want your business I definitely do but I only have including myself 4 employees and we are currently at our maximum amount of clients we can take. That's why I try to send them out to existing customers in October. So they and I have time to plan our client list and how many clients we can take Contractor: I feel terrible I didn't reach out to confirm you wanted services Client: I never would have expected this. If we would have had a problem we always said something. Now you left us high and dry. I have an email that shows you received it. It's fine. We will figure it out. Contractor: I never expected it either and I promise I didn't receive it. I only lose a client and money if that were true. I didn't intend or intentionally "leave you high and dry" not how I operate never have. I've always down whatever I could whenever I could for you and your husband at your property. Client: Please do not contact us for lawn services. Future services are not needed.

• G

  Gene B.

  5.0

  Professional and reliable. Work quantity and quality exceeded my expectations. Thank you Mike and Tactical Lawn and Snow Solutions for all your hard work.

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  Response from the owner

  Thanks for the feedback, Gene. Really appreciate it.

• N

  Nick and Dani Menninga

  2.0

  We did not have a good experience with Tactical Lawn. We had a drainage pipe installed this summer and it was not done well or correctly. We had to ask them to come back and fix it, as well as clean up supplies they left all over our yard. This is on top of waiting for a response for weeks and weeks...the pipe was installed over two months late. Now that we have had a large rainstorm, we notice that the pipe did nothing to help our yard from flooding. Would not recommend and will not go with them again.

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