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Garden Center at The Home Depot

Chain offering a broad range of industrial equipment, maintenance supplies, tools & parts.

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LocalLawnCare has collected relevant information of System Pavers in Brookhollow, Santa Ana, CA which runs nearby. Find out detailed info of the lawn care service provider like opening hours, addresses, phone numbers.

System Pavers in Brookhollow, Santa Ana, CA | LocalLawnCare

The process from beginning to end, including a modest change after the initial bid, was done efficiently and with good communication. While the waiting time from the initial contract unit start of the project was rather longer than expected, the schedule was moved up and completed much sooner than the original expectation. Communication during the construction was generally good - and in the end we got everything we expected (and wanted). We are fully satisfied customers.

Pete,
Thank you for leaving a review. We are happy to hear you are pleased with the overall outcome of your new outdoor living project. We also appreciate your patience and understanding with the team. Thank you for your business and for choosing System Pavers as your outdoor living specialists.

Look no further! If you need ANYTHING done to your home System Pavers is the place! Very professional and excellent customer service! I highly recommend this company! EVERY single one of my needs were met beyond my expectations! Thank you Albert Hagan for being you!!!

We are pleased to hear that we were able to surpass your expectations for your outdoor remodel. We really appreciate your business and thank you for choosing us as your outdoor living specialists.

From the very beginning to the very end, I received excellent customer service & professionalism. From our Design Consultant Jon Arnett  to the Construction Manager AJ, to our Amazing Project Manger Tony Garcia  & his team of very hard workers.  I always felt heard & important. As the project was completed any questions or concerns we had were addressed and steps were takin to ensure our satisfaction. You get what you pay for and we have no regrets. The work speaks for itself but what impressed me the most was the professionalism and old fashion customer service, where each person involved in our project put us 1st!  Thank you to you all!

Thank you for the fantastic review, Sandra! We're elated to know that Jon, AJ, Tony, and the entire crew were so helpful from start to finish. Thank you for choosing System Pavers as your outdoor remodeling experts.

Outstanding Customers Service even after the sale.  As a US Marine and Firefighter I know a thing or two about great service.  My original project installation was completed in February 2016.  I had a few small items over the last couple of years that I just did not seem to find the time to address. I contacted System Pavers for and they responded quickly. Manager Daniel contacted me, understood my concerns and arrived on time to take a look.  His install crew lead by Jonathan arrive on the scheduled date, were professional, kept me informed and cleaned up after they were done.  Manager Daniel even stopped by to check in on the repair items.  The day after a small problem development again and Daniel personally came by and took the time to resolve the issue himself.   I had never met Daniel prior but I can tell that he fully understands the importance of great customer service, reputation and good karma.   System Pavers would do well to hire more brand ambassadors like Daniel.

Brian we really appreciate you taking the time to leave your review and including photos for us to see. It is great to hear you are pleased with the service Daniel and the team provided to you. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Thank you for choosing System Pavers as your outdoor remodeling experts.

I would like to give an honest and comprehensive review about System Pavers. Recently I decided to hire this company to remodel my back patio. As you can see in the pictures attached, the workers left so many construction wastes in my back yard, especially around my roses and fruit trees. In addition, the sanding was left unfinished and it was nothing but a mess.

The project manager is the biggest scammer I have ever met. On the last day of my project, he called me and asked me if I could sign the Certification of completion form before the final walk so that the financing company can release the fund to them. I was very innocent to sign it right away. After that he promised to meet with me to finish the final walk TWICE but he never showed up on either appointment with absolutely no phone calls or messages left.

It is such a shame that the company claimed they have a 25-year warranty on their pavers, but they could not even supervise their employees to responsibly finish a project in the right way in the first place. It's been more than 30 days since my project was considered as "completed", I tried to contact the management of this company before writing this review, but it seems like no one cares. That's fine.

In conclusion, I was taken, but you should be aware. Your money don't grow from trees. Save yourself a nightmare and go somewhere else to find a legitimate contractor is my ultimate advice to everyone who reads this review. Don't be fooled by the nice pictures in the advertisement, the reality is in my attachment. The visual results of my project is the best 3D simulation of your future back yard if you still decide to hire System Pavers.

Workmanship is important, but attitude matters the most.

Eric,
We are sorry to hear about your negative experience with our team. We appreciate you taking the time to write a review. It will help us improve our services. We will be reaching out to you directly so we can discuss your project in more detail and resolve your concerns.

System Pavers
Brookhollow, Santa Ana, CA

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