Superior Green Turf
Carnegie, El Paso, TX

Superior Green Turf Reviews

4.6 stars based on 26 reviews

Featured Comments:

• M

  Momma & Maddie Creations

  5.0

  *LAST 2 PICTURES ARE WHAT SUPERIOR GREEN TURF FIXED* HOW SUPERIOR GREEN TURF FIXED ANOTHER LANDSCAPERS TERRIBLE WORK: I had previously had my yard done by another landscaper (NOT Superior Green Turf) and this person took my money, and never returned to finish the job. I thought that the only thing they needed to come back and do was anchor the turf down with nails, but boy, was I wrong. I called Superior Green Turf and they sent a gentleman out to do an estimate that same week. The gentleman was honest about what he saw. Absolutely everything the previous landscaper did was wrong. And coincidentally, that previous landscaper had bought the turf FROM Superior Green Turf, and they were very disappointed that someone would associate their company w/such a job badly done. Allan called me back and apologized on behalf of the previous landscaper. He said he would do everything he could to make sure I was happy before taking any payment from me, since I had already been through so much trouble before. Since they are a great company, they were booked for the whole month of July, and Allan let me know that he unfortunately wouldn't have a team to complete my yard until August 4th, which I understood. Well, to my surprise, he was able to get a team to complete my yard on July 30th. A whole week before expected. I work long hours and he understood I couldn't always answer the phone, but he was very prompt in returning text messages and keeping me informed of what his team had completed while I was at work. He kept his word and didn't take any payment from me until the job was done and I was satisfied. The gentleman that came out to fix my yard said that he had been installing artificial grass for 8 years and had NEVER seen a job done so wrong, before he fixed it. Superior Green Turf had no obligation to fix someone else's mistake and to be so helpful and nice to me, but they did it anyway and they did it because they genuinely cared. I can now step out to my backyard without becoming upset at an ugly job. I find myself wanting to spend all my time out there. Thank you Superior Green Turf! Your help, professionalism and respect will always be remembered. May you be blessed in all the business you do. Thank you again! -The Apodaca Family.

  ---

  Response from the owner

  Hello Ms. Apodaca, Thank you so much for the kind and thoughtful review. We are so pleased that we were able to provide the service you deserve and that you are happy with your new lawn! Please send family and friends our way!

• D

  David Adams

  1.0

  Scheduled a week in advance and they no showed. Liz set up the appointment and when i called to see where they were she was ending my calls sending me to voicemail. If you cant even run a schedule i would hate to see how they work.

• B

  Brad Fuller

  5.0

  Just recently had turf installed. Gaby was awesome to talk to and her foreman was very professional. The lawn turned out awesome and received a great price. I would highly recommend.

  ---

  Response from the owner

  Hi Brad! Thanks so much for you kind review! We are so happy to have your business!!

More reviews (7)