Spring-Green Lawn Care
IN-38, Noblesville, IN

Spring-Green Lawn Care Reviews

3.8 stars based on 22 reviews

Featured Comments:

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  Len Smith

  2.0

  They did an OK job up until a little over a week ago when they put down the late fall treatment. The guy came at 7:30 AM on a Saturday and drove over the grass when it was covered with a thick layer of frost. A week later, I have dead grass tire tracks all over my yard. I know the grass will come back in the spring but I left two messages for the owner and was never called back. When I called to terminate my service today, there was no apology or attempt to retain my business. There are too many other companies out there that offer this service to let that slide.

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  Response from the owner

  Len, thank you for voicing your concerns. We are sorry to hear that you had a frustrating experience. We value attention to detail and strong customer service, and we apologize for missing the mark. We are taking the opportunity to investigate the situation for you further. Thank you again for your feedback.

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  Robert Byrd

  1.0

  Had these guys care for my yard for a season. After the second time they left my gate open and the dogs got out I called and cancelled my service. The owner called me (left me a VM) on May 27th 2021 apologizing and letting me know that is unacceptable and he’s refund my money. I felt that was the right thing to do and moved on. Months later, Sept I believe, I received a bill stating I had an outstanding balance of roughly $100 and if I didn’t pay it immediately I’d be turned into collections. At this point I called the office and left a VM with my customer number and requesting a call back. As of now, I believe I’ve left at least five VM’s asking for a call back to resolve the matter, I’ve emailed the owner directly, reached out to them via their “contact us” on the website, and still have received zero contact from them. I’m shocked a business would behave this way and would hope I at least get a response on here to ensure I get this resolved. I’ll remain hopeful but sad that it takes a negative review to get their attention. Edit 03/02/22: the new office manager reached out to me and explained they’ve made some changes to the business. He ensured all billing was correct and the account was closed. While I appreciate his efforts I can’t change the rating I give this location based on the terrible service received.

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  Response from the owner

  We’re sorry you had a frustrating experience with our billing and communication. Thank you for letting us know about this. Your feedback helps us do better, and we will investigate your situation.

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  Rachel K

  5.0

  I decided to use their services this past year as my front lawn was not looking good. I knew it would take a while for it to get back into shape, but after all the fertilizer applications and the aeration at the end of the year its looking a lot better thanks to them! They were always on time and never missed anything. I have a lot of weeds that tend to take over in the backyard but they always offer to come back and respray any of them if I'm not happy! I would recommend them and use them again next year if the price is right.

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  Response from the owner

  Rachel, thank you for such a kind review! We are so thankful to have customers like you to say sucj kind things. We are so glad we could help you with out lawn care goals!

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