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We offer information about Smoot Landscaping, L.L.C. in Commerce, Muncie, IN which runs in your neighborhood. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Smoot Landscaping, L.L.C. in Commerce, Muncie, IN | LocalLawnCare

Thank you, Drew, for expediting recommendation from your in-house pros about the sandy bedding for my new water line trench, having good sand in stock, then allowing me to take a yard in 2 truckloads at no additional cost, which saves over IMI, helped me succeed in the same day - highly recommend!!

This is by far the worst customer service I have ever received. Ed, who answered my phone was one of the most mean people I have ever met and told me I was wasting his time by asking questions. I feel sad that this was my experience at this company. I will be telling all of my friends not to even consider Smoot Landscaping. Terribly mean, and I’m thankful I didn’t have them come out to do this job. Do yourself and go to Watson’s. Very nice! And much, much cheaper.

Apparently only one person there knows how to add or convert feet to yards. I called to get a price on a driveway that is 10x60 (I received 2 quotes prior to calling Smoot with no issues) and the guy could not give me a price and didn’t know how to convert yards / feet and ask me to do it!!??
He said the girl that does that was on vacation!! I asked if someone else can give me a price and he said no!!??
So when she is gone, no one there can add or take care of a customers questions on price.
I went to IMI and got 300.00 worth of gravel. POOR CUSTOMER SERVICE, TRY HIRING SOMEONE THAT HAS A CALCULATOR THAT CAN ADD!!!
Howard Mayse

Smoot Landscaping just completed a pretty big job at my house that included the instillation of a large bubbling rock in the front of the house.  It was phenomenal!  They installed a smaller bubbling rock in my back yard last year.  That job was top notch as well.  I’m sure we will find something for them to do again in the near future!

Made a call in to see if they preformed sod cutting services to form a garden. Was told yes and put on a week wait for the appraisal. We were called back later because the company needed to push back the appointment another week or two. We set an appointment, and called to confirm the appointment the day of. Next they call us back telling us their sod cutter is down and that we could rent one from another rental company to run ourselves. Would have preferred to have been told that the service was no longer available to us sooner instead of calling an hour before the appointment to cancel with us. Now we've wasted 3 weeks waiting for help from this company for nothing. Should have known better than to had gone through this company, as my neighbor got bad quality dirt from them last year for their garden, and returned it.

Scheduled for an estimator to come out, and two days before I  get a voicemail cancelling our appointment, no explanation just that they pushed me back a week. Called to inquire why and gentleman said what do you mean why? I explained that they coming hinged on many other things that I had already had appointed. He, I believe his name is Dave was very nasty and put me on hold. Then I talked to Drew, and she nearly cursed at me. Yes, I was upset because this made everything tumble and fall. Again I inquired why I got pushed back and was given no reason. Drew tried gaslighting me and making it out like I was the one being unreasonable. I would have been a first-time client and had so many other projects that I needed done. Not only will I never call them again oh, I will tell everyone how badly they treated me. At the end, instead of blowing me off for the next 7 days Drew tells me that she could have someone come out tomorrow. And so if that was the case really then why try to push me 7 days back to begin with. As a business, we want people to be happy. If the estimator needed to reschedule then her last offer should have been her first. This is terrible! Terrible business ethics terrible customer service. And abuse, gaslighting trying to make it out like this was my fault

Smoot Landscaping built an inground pool for my family.  The entire team did an excellent job throughout the project.  No matter the challenges or request the team was professional, communicated regularly, and worked diligently to complete the project on time and to our satisfaction!  I would highly recommend Smoot for your swimming pool or landscaping needs.

My husband called to get a consultation for landscaping work. Everything was done timely and started out great. After the consultation, my husband had to call back and see about get a quote for more work that we were thinking about getting done. The next appointment was set, but the consultant told my husband to call him the day of an remind him as that was normally his office day. When my husband called to remind him, he was informed that the consultant would not be out today as his foreman didn't come in. Also told him that we would have to pay for a second consult unless we agreed to sign the contract for the first project we got quoted. What a bunch of shady business if you ask me. I would be fine with paying for the second consult if it had been explained when we set the appointment up. Just seems unprofessional to not mention such a thing. Needless to say, we will not be doing business with Smoot.

cut new 4000 sq ft driveway may 2020.was not satisfied as 2800 sq ft didnt have #2 stone base as agreed upon. lied to my face .complained that d-way was too soft when wet 4/21. was told guys will fix. never heard back. costing $7k to fix.

Crew was courteous, hard working and very thorough. We had a water leak that was repaired but left our yard in bad shape. Smoot came in leveled their yard, seeded and fertilized. Price was right and I couldn’t be more satisfied

Smoot Landscaping, L.L.C.
Commerce, Muncie, IN

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Smoot Landscaping, L.L.C. Reviews

4.1 stars based on 78 reviews

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