Simple Solutions Lawn Care
Brook, Jackson, GA

Simple Solutions Lawn Care Reviews

3.7 stars based on 6 reviews

Featured Comments:

• R

  Richard Newman

  1.0

  I own a property on a lake. Paid him several times to mow it and I never checked in b/c the property is a ways away and I have neighbors checking in. The lawn was done just fine for 2-3 cuts, but the other areas that were supposed to be weed eated and kept in good shape were let go and they overgrew (after I had already paid them to clean those areas up initially). Now I get to deal with that AGAIN. Their excuse was that they blew 2 tires and broke a pulley but NEVER CONTACTED ME to let me know that NOR did the let me know they didn't want to do the work anymore. So now I have a yard in bad need of a cut and the weed areas look like they never touched them after the initial cleanup I paid significantly extra for. What I think happened is that I caught them red handed not doing the work and when I brought that up, then suddenly they have all these problems and were supposed to have contacted me a month ago to let me know they wouldn't be working there anymore. Yeah, I just don't buy that.

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  Response from the owner

  Mr Newman, as discussed last week, there were multiple instances of damage to our equipment while servicing your property. Approximately 5 week ago (on 04/21, the last day we serviced your property), I attempted to contact you via email to end our service agreement. (I am sure that the invoices you received will reflect the same time frame. As we did not bill you for any services not performed.) As I mentioned in our last email correspondence, last week, I must have drafted the email and failed to send it. For this, I do sincerely apologize for any inconvenience this may have caused. I assure you that we are a reputable company that takes great pride in the services that we provide our customers. Being in business for 15 years can attest to that. I do wish you well going forward. Simple Solutions Lawn Care