Senske Services
River, Yakima, WA

Senske Services Reviews

3.9 stars based on 55 reviews

Featured Comments:

• B

  Bob Scheidegger

  3.0

  I was not at all impressed with the tree trimming job. I contracted Senske because I did not have the tools or expertise and did not want to damage the power or cable lines, and because in the past I have been pleased with their service. They showed up with just a pruning hook and stood on the ground. They actually struck the power line several times with falling branches, fortunately don't seem to have caused any damage.

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  Response from the owner

  Hi Bob, I have passed your concerns on to the management team and someone will be reaching out to discuss them with you further.

• J

  James Hill

  4.0

  The product they use is quite good, the people who come out and do the work and very nice and competent... however, I paid a fair amount money to have my grass weed free, where all I have to do is mow it. My 15 month old loves running in the grass, it's been 6 weeks now since the last treatment, the weeds are very quickly over taking my grass again and they aren't the nice normal weeds, these are spiky and very painful to step or fall on. I understand with all the COVID things happening that services may be slow, but there was no problem accepting my full payment up front. In my world of customer service, there isn't any room for variance or any perception of inadequate professionalism, so I expect that from people I deal with as well. My first phone call lasted 9 minutes with a promise of a call back... that never happened, today's phone call was almost 10 minutes to tell me that it would be another 1.5 weeks before they can come out. I'm not pleased. Now I am in my grass, pulling weeds that shouldn't be there, so that my son can run and play without getting poked... something isn't adding up for me. I was generous, I think, with the 3 stars, it could have easily been 2 or less. I was contacted within 30 minutes of posting this review which is awesome! Senske Yakima has assured me that the problem was a miscommunication and they are going to quickly fix my grass. Thank you for your very timely response and correction! Now that’s the customer service I was expecting

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  Response from the owner

  Hello James, we have passed your concerns on to the Branch Manager along with your contact information. They should be in touch very soon to discuss your situation further. Sincerly, Senske Services

• T

  Taylor Smith

  5.0

  My Birch trees have been looking really bad the last several weeks. I had a couple Company's come by and thy wanted to spray them. They said it was aphids causing the problem. I thought I would find a company that had a tree guy that would actually spend a little time checking my trees out. I called Senske after my sister told me to call them because they have a Arborist at the local office. I called and spoke to Senske and they sent him out. He immediately said you need to give these trees some deep watering. He pointed out the problems and showed me pics and gave me some reading material to read about my Birch tree. I would like to thank Senske for spending sometime on my property without being forced to try to buy something. Thanks Again!!

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  Response from the owner

  Thank you for the wonderful feedback Taylor. We sure hope the Birch trees turn around!

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