Chain carrying a variety of arts & crafts materials, plus party supplies, fabric & home-decor items.

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Hobby Lobby

Chain retailer stocking household tools, supplies & more (many family-run or independently owned).

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Moore's Hill Country Lbr

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Reno's Rentals Inc

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Sears Appliance Repair

LocalLawnCare has collected information  related to Sears Hometown Store in Main, Uvalde, TX which runs in your area. Find out contact information of the lawn care service provider like opening hours, addresses, phone numbers.

Sears Hometown Store in Main, Uvalde, TX | LocalLawnCare

Marco Chavez was a very big help with the purchase and delivery of my new refrigerator.  He goes above and beyond to help his customers!!!  I do need to say that he needs help because he is only one person which does everything in the store and makes the deliveries.

We purchased a new refrigerator from the Uvalde TX store.
A young man named Rico called to verify delivery today.
He gave us a specific time, not the classic 9-2.
He arrived 5 minutes early, looked at everything and got started.
He had to remove a door to make access and installation is easier.
He got everything done, door reinstalled and cleaned up in a timely manner.
Rico was very respectful of my wife, my property and myself.
Thank you Rico for your professionalism!
KM

Purchased a new washer, Sales associate was very friendly and helpful!

I can see why Kmart and Sears went/are going out of business! My experience with both the corporate and “home town store” is the WORST customer service experience of my ENTIRE LIFE! I paid over $900 for a washer and dryer along with another $100 in delivery, installation, and parts from sears.com. After waiting for a month, I am told “the home town store” will not install the machine because of COVID. I have resorted to writing a certified letter after calling the corporate customer service phone number for weeks now asking for a refund. My understanding of what I have been told is that the customer service representatives do not have the power to issue refunds.

Just in case Sears tries to claim the $70 fee constitutes exclusively a delivery charge, as a few of the representatives of Kmart Sears have argued when I called Kmart Sears Customer Service, I took screenshots of what the “Delivery and Basic Hookup” entailed according to sears.com. This included, but is not limited to, "attaching washer legs and provide consumer literature,” “connecting washer to the conforming hot and cold-water supply," "level[ing] the washer and connect the drain hose," and even "test[ing] your new washer to ensure it performs properly." Unfortunately, the agent performed none of these tasks Sears promised me at the time of purchase. Furthermore, I bought a $22 dollar hose that the website “required for installation;” I would not have bought said hose but for the promise that Sears would install My Washer and Dryer.

After looking for weeks, I finally found someone to install my washer and dryer for a fee outside of the $70 I paid Sears. While this repair man installed the washer no problem, the dryer was missing parts. I asked the repairman to write down what I needed and took that to the “home town store.” After my first visit, “the home town store” staff sent me back needing information that, in my opinion, they did not articulate very well. Luckily, my repairman agreed to go to the store and talk electrical jargon with them.

While I sat in my car outside the store waiting for the repairman so we could entire the store together, a man who works at “the home town” store knocked on my window, made a comment that I perceived as accusing me of theft, and gave me the same trite remarks about not being able to help me. Once the repairman arrived, we went into the store. The same man from before spent several minutes looking in the back for something and returned telling me he did not have the part. I asked him if he could order the part, and he made a suggestion that I was out of line. I left, before I actually committed misconduct, exclaiming that I am done with this whole process.`

The entire time this is going on, the man that I am 99.9% sure is the manager of the “home town store” is sitting in a recliner chair acting like a child with other people. I was tempted to record them, but they looked like junior high kids cutting up and having a good time. Luckily, the repairman found all the parts and installed the product for me; I consider him a blessing from the good Lord!

Although there are two sides to every story, I wish I would have bought from Home Depot!

On 8/28/2021 my husband and I went into the Sears looking for a washer, we had the best help ever. The manager help us out in all our questions!! Thank you so very much. I won’t shop anywhere else for my appliances. Thank you

Sears Hometown Store
Main, Uvalde, TX

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Sears Hometown Store Reviews

4.6 stars based on 49 reviews

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