Schmalz Custom Landscaping
KK, Appleton, WI

Schmalz Custom Landscaping Reviews

4.5 stars based on 54 reviews

Featured Comments:

• E

  Eric Elmer

  1.0

  Train your drivers! Multiple times they have pulled out in front of my vehicle on KK forcing me to slam on my brakes. If you drive a big slow truck be courteous and wait for traffic don't pull out infront of a car going 45 and do 15 miles an hour!!!

• W

  Wanda Smith

  1.0

  I went to Schmalz to look for a nice tree to replace my 30 year old maple tree on my terrace in Menasha. It was a great loss when it had to be removed because it was split and posed a hazard. After selecting the tree we planted it and it survived it’s first winter. By May 2021, we could tell it had given up. We sought help from Schmalz staff and this is why I gave them one star. We were treated very badly. Somehow I had misplaced my receipt, but I had everything else. I have been gardening for over 40 years, and have not been treated so badly. We wanted to exchange the tree for a live one, but the current stock looked bad. The foliage was drooping and hanging, and there was die off on many branch tips. We made another trip later in the season and something must have been done for the poor trees, they looked a little happier so we finally got it exchanged and replanted. I can imagine how hard it must be to run a nursery. The staff that helps in the field are all nice, but the staff inside are RUDE and DISRESPECTFUL. I was told they could not research my purchase, but then I watched as she researched my purchase. I had the exact date and time of purchase, and looked in her eyes when she said she could not find it. The bottom line is I am glad I am done with Schmalz. They are happy when they take your money but woe to you if you need their help later.

  ---

  Response from the owner

  Wanda, I am so sorry to hear this. Can you please contact our garden center manager, Andy Johnson, so we can get this corrected for you. 920-733-8223. Regards, Alex Schmalz

• K

  Kevin Cook

  5.0

  What an awesome experience! We shopped on Mother’s Day, ordered mulch for our landscaping. Got home and realized we needed more so we called and they added to our existing order. Started to spread out the mulch and realized we were going to be way short. Called and ordered more, they said they may be able to get it out the same day. Within an hour there was a truck in the driveway. When we were looking at plants everyone was so helpful and knowledgeable, and had wonderful suggestions. An absolute amazing experience and we look forward to shopping there more.

More reviews (2)