Lawn Care

SavATree - Tree Service & Lawn Care
Mail, Exeter, RI

4.3

(18)Check map

Phone:
+1 401-294-6397

Website:
https://www.savatree.com/rhode-island-tree-service-and-lawn-care.html?utm_source=GMB&utm_medium=organic&utm_campaign=exeter

Address:
66A Mail Rd, Exeter, RI 02822

Hours:
Wednesday8:30AM–5PM
CLOSED

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SavATree - Tree Service & Lawn Care Reviews

4.3 stars based on 18 reviews

Featured Comments:

D
David Brown
5.0

Have been a customer/client for maybe a decade. We were a little nervous when Kaiser joined (? got bought by? franchised with?) SavATree, but it looks like we needn't have worried. During Tropical Storm Henri, one of our oaks fell on the neighbor's garage and another looked like it was about to join it any time. Left messages that Sunday evening for both Kaiser/SavATree and another local company. Kaiser's office called back early Monday and one of the principals (Ames) actually called too while the office was still on the phone and was here in person within about an hour. The second tree had fallen overnight, so it wasn't quite as urgent as it had been, but their crew arrived bright and early Tuesday. I think they were done before we even got a call back from the other company. Over the years, Kaiser have been conscientious -- one year Herb said there really wasn't any preventive maintenance to do -- and helpful with things like shredding our brush pile and shifting a swing hung from an oak limb so the ropes wouldn't girdle the branch. Seems like that experience is on track to continue.
Response from the owner
Hi David! Thank you for the 5 star review! We're so glad to hear that the Kaiser/SavATree merger has been a good experience for the Exeter customers. We hope to continue to impress you with the quality of our work and high level of customer service.
E
Elizabeth Carroll
1.0

Horrible customer service. I called and emailed them several times because I had a prepaid contract with them to take care of my yard and they never showed up. I called and emailed them several times to come do the work that I had already paid them to do (thousands of dollars) and they never returned one of my emails or phone calls over a 5 month period. they are completely irresponsible and unreliable, not to mention crooks because they never did the services I had already paid for up front. they were happy to take my money just not happy to do any of the work they were supposed to do. I have also heard from people who actually work for them that they are unresponsive to their employees as well and are quite a difficult company to work for. if you are looking for actual work and accountability they are NOT who you want.
p
paul h
5.0

The arborist was clear, concise and knowledgeable. The crew did a superb job trimming and pruning my almost 100 year old London Plane. I will most definitely use them again when the need arises.
Response from the owner
Hello Paul! Thank you for your business and the 5 star review! We hope to continue to impress you with the quality of our work and high level of customer service. Thanks for trusting us with your mature tree.