Rochester Lawn Care
Qualtrough, Rochester, NY

Rochester Lawn Care Reviews

3.2 stars based on 33 reviews

Featured Comments:

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  Timothy Duffy

  5.0

  Rochester Lawn Care is the best! One of the employees broke the gate to our fence during an application. We weren't home but Emma contacted us to let us know what happened and to let us know it will be fixed by them. A day later a very apologetic man from RLC came by to see the damage (I can't remember his name) and let us know it would be fixed within the next couple of days and IT WAS!!! The gate is as good as new and RLC is good for their word! Our yard/lawn has always looked good but this was above and beyond the professional way it was handled. We can't say enough good things about Rochester Lawn Care!

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  Donald Henry

  1.0

  I am disappointed in the level of customer care Rochester Lawn Care provides. The 4 times I have needed the driveway plowed this year we have had to have it snowblown two of those times. My first issues came on Christmas Day with a house full of guests arriving. I called with my concerns and left a message. I didn't expect an answer since it was Christmas, but I did expect some follow up within a week. It has been over a week and still no response. My neighbor who I assured Rochester Lawn Care would take care of us has also sent his complaints via email and he has heard nothing back. My second issue was today 01/2/14. There was 12 inches of snow in our driveway when my wife arrived home from a long commute tonight at 6pm. While our driveway was plowed for her departure this morning at 5 am there was no plowing throughout the day to stay ahead of the accumulation forcing my father in law to snowblow the driveway this evening since I am out of town. As you can imagine he is a great guy, but this is gonna cost me if you know what I mean. Good luck to others, but I would recommend going elsewhere.

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  Desiree Dobiesz

  5.0

  We are very pleased with RLC. The workers are all very nice and professional. Everyone in the office is great, too. Quality work and great prices. We are repeat customers for sure!

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