River City Lawnscape Inc
Holmen, WI

River City Lawnscape Inc Reviews

4.3 stars based on 51 reviews

Featured Comments:

• J

  John Richason

  5.0

  A great group of people to work with! I have had River City do several landscaping projects in the past and I have ordered bulk mulch from their garden center a few times. They recently completed a fairly large landscaping project and a very large irrigation project for me. Tom came up with a very good design that addressed all of our wants. He also worked with the landscapers to make sure everything was done right and the tree quality was good. Adam and his crew did a very good job of with the irrigation system. It’s easy to see that the River City crew cares a great deal about their customer’s satisfaction.

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  Response from the owner

  Thank you for the review and recommendation John! Glad you were happy with this recent job and ones in the past as well. Love to have you as a customer of ours. Thanks again John!

• C

  Cheri Starch

  1.0

  If I could give this place -5 stars, I would. I came home from work on Aug. 15th to find 3 of my bushes severely trimmed/butchered in my back yard. (These were buses I've been trying to grow into a privacy hedge between myself and my neighbor). After some investigative work, I learned my next door neighbor hired River City Lawnscape to trim ONE BUSH on the southeast side of her property. My property is to the north of hers. Not only did they trim her bush, they trimmed 3 of mine and another one of hers , for a total of 5 bushes. I do not understand how a work order to trim one bush, turned into 5 bushes? My neighbor was very apologetic for the error and said she was in contact with River City Lawnscape about the mistake. Since I had not heard from anyone at River City Lawnscape by Aug. 22nd, with an apology or some type of compensation, I called and when I told them why I was calling, I was put into voicemail. Aug. 23rd, I called again as no one returned my call. Again, I was put into voicemail after they found out who I was and why I was calling. I was also told they had no idea when Melissa would be back in the office. Aug. 26th, still no one called me back, so I called again and was able to speak with Melissa. She had no explanation as to why this happened. She explained the workers had come out to trim the bush, but were unsure about what to do so she pulled them off the job until she could explain the job in detail. They came back a second day and trimmed 5 bushes instead of one. The attached photos show what is left of my privacy hedge. Melissa offered to "work with me" and that I should call her in the spring and she will personally come out to put some good fertilizer on my bushes to "boost" their growth. At this point, I'm not sure all the fertilizer in the world is going to help? I think they need to be replaced. Every time I look out my window, and see the chopped up bushes I get furious. As someone who meticulously maintains her own lawn and bushes, I find it despicable that River City Lawnscape can come on my property UNAUTHORIZED, trimmed my bushes, not contact me with an apology or compensation or return my phone calls. This is NO WAY to run a respectable business.

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  Response from the owner

  Thank you for your review, Cheri. I’m sorry that your experience with us, especially since it wasn't planned, was not up to your standards or our standards. I am thankful that we were able to address issues though as a result. Please send me pictures of the new shrubs when you get them in. Connie Gronholz, owner

• J

  Jennifer Peickert

  4.0

  I've been working with Mel and the crew at River City for four years now. They always keep our apartment grounds looking beautiful. If we've ever had a problem, they are here to fix it quickly. Every crew member that has every been at the property has been very polite and friendly! Keep up the good work!

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  Response from the owner

  Thank you for the kind words Jennifer! We appreciate your review.

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