Lawn Care

Republic Services
A, Ste Genevieve, MO

2.1

(19)Check map

Phone:
+1 800-844-3151

Website:
http://www.republicservices.com/?utm_source=yext.com&utm_medium=referral&utm_campaign=Yext_Profile_Click_Google&utm_term=3207

Address:
12561 State Rte A, Ste. Genevieve, MO 63670

Reviews
Map

Republic Services Reviews

2.1 stars based on 19 reviews

Featured Comments:

R
Rhonda Lynn Lagois
1.0

I have not had my garbage picked up since the middle of January. Only one week of bad weather. I called and was told it would be picked up. I paid for February and Monday is the 28th. I paid for service and got none. I am not happy and when I talked to someone he someone would call me and did not. I will find another company...
Response from the owner
Rhonda, Please accept our apologies for your frustration. We would like to contact the local division on your behalf and resolve any issues you are experiencing. Please send us an email to [email protected] subject line Google Review. Please include your address and contact information with a copy of your post. We hope to hear back from you soon. Thank you
M
Mary mitchell
1.0

DO NOT USE THIS COMPANY! When we first started service the$50 delivery fee for a can was absurd. When I got my first bill it was in no way what I was told. I was charged for service, can, fuel and environmental charge and admin fee. I was NOT told about these other fees. My last bill was astronomical and the first reasoning was I used a competitors can which I did not. Then after the third call I was told I it was overage charge because my lid did not shut. I tried to pay and cancel but was told a new bill had to be done. After three attempts to pay my bill was finally ready. They charged me $30 late fee, even tho I tried to pay way before the bill was due, $30 to pick up the can PLUS fuel charge to pick up the can, PLUS the bogus overage charge, PLUS fuel and environmental fee on the bogus coverage. To close this and pay the final bill was over $100. The employee closing the account was rude and just a miserable human being. This company is a rip off.
Response from the owner
Hello Mary, Thank you for sharing your experience. Customer feedback is very important to us here at Republic Services. We apologize for the frustration you experienced. We are sorry to have lost your business and would be grateful for the opportunity to welcome you back as a customer again in the future.
C
Cindy Kroupa
1.0

I have been with this company for over 6 years and always was able to use one of my own trash cans and one of theirs. They damaged my personal trash can and then stopped recently taking my personal trash can and only picking up theirs. They don’t send out police changes and when you call customer service they are not pleasant to talk to and don’t rush to fix issues for their long time customers. Just canceled with them for lack of professionalism. They suck and will NEVER use again.
Response from the owner
Hi Cindy, I apologize for any breakdown in communication, we like to maintain a transparent relationship with our valued customers. If there is something I can look further into, please send us an email to [email protected] subject line Google Review. Please include your address and contact information with a copy of your post. Thank you.