Rentokil Pest Control
200, Hyde Park, UT

Rentokil Pest Control Reviews

4.7 stars based on 60 reviews

Featured Comments:

• J

  Jo Phillips

  5.0

  I have been working with Specialized Pest Control for the past six months and am very pleased with the excellent service I receive from Travis P. He not only keeps bugs and rodents away, but he educates! He is polite, friendly, professional and does a great job! The spray that is used targets the insects, not my family, so I never worry about cross-contamination. They are the best!

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  Response from the owner

  Thanks Jo! We are glad to be able to help you and also glad to have Travis on our team. He is great!

• W

  Wendy Cassidy

  1.0

  We have used this service for the last three years and had a good experience. HOWEVER, this year, they came and sprayed and I noticed that I was charged twice. I called the number that directs you to a call center, they sent a message for the local office to call me. First time on 6/29, they DID call me back and said they only saw the one charge and they would call me back. They have yet to call me back. I have called the contact center three other times and they keep saying that they have sent messages to the local office and no one is contacting me back to find a resolution. I have been trying to patiently give them time to call me. I called 6/29, 7/1, 7/6, 7/9. At first I was willing to work with them to possibly just have a credit on my account, but this unprofessional and extremely unprofessional response has possibly lost a customer. I am extremely disappointed with this experience. I am one that is 37 years old and have NEVER wrote a negative review and I am sad that I feel this is the only way to have my situation heard by this company. So, beware. They do set up appointments quickly and spray as promised, but if ANYTHING goes wrong, good luck with making contact with them again :(

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  Response from the owner

  Hi Wendy Cassidy. Thank you for bringing this to our attention. We want to provide you with the service experience you have come to expect from Specialized. We will have the appropriate manager contact you.

• R

  Rebekka Nickle

  5.0

  We have been happy with these services. We used to get arachnophobic visitors in our basement but have had no problems since using this company. Ask for Travis do spray your yard. He is always friendly, helpful and knowledgeable. He is the best employee that I have ever worked with.

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  Response from the owner

  We’re pleased to hear that Travis is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.

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