R S Lawn Care and Landscaping
Plymouth, Plymouth, MI
- Phone:
- +1 734-564-4698
- Website:
- http://jklawnservices.org/?utm_source=gmb&utm_medium=referral
- Address:
- 41100 Plymouth Rd, Plymouth, MI 48170
- Hours:
- Wednesday9AM–3:30PM
- CLOSED
- Reviews
- Map
R S Lawn Care and Landscaping Reviews
4.7 stars based on 59 reviews
Featured Comments:
C
Courtney Usher
1.0
Absolutely terrible service. Don’t let Ryan lie to you about 20 years of service and integrity. I tried to hire his team for lawn mowing and a spring clean up. I have multiple beds with large arbor vitae that had dropped loads of needles over winter and needed the previous owners of our home were clearly not gardeners. Ryan said he had a teams of seven members who would do quick and good work. Fantastic! Right! Wrong. First I was vaguely told what day they were coming, when it rained I wasn’t told what day my cleanup was rescheduled for, but as I learned from Ryan later, I should have assumed they would come on the next dry day. When I received an email about the weather detaining the mowing for the following week, I asked if my spring cleanup would take place at the same time. I was surprised to learn it had taken place the previous Saturday. Especially because all my beds were still chuck full of needles and there were leaves and sticks all over the yard. Now, I was contacting him on a Tuesday so some sticks and leaves, okay, but all the needles in the beds? Absolutely not. I emailed and then called him. I thought it was underhanded to not disclose when you were coming so no one could compare the work before and after. Especially because he clearly didn’t provide the services I paid for. He said it was essentially all my fault. That no one cleans needles out of stone beds and that would have damaged them. Well that’s cleaning up winter debris like sticks and leaves and cleaning out the beds which is what you described when I signed up for the service is it not? And if you have seven guys throw stones back in and make all the quick work you described right? Nope. He said he “ did the work he promised “ and wouldn’t refund my money. Don’t let him steal from you for sub par work.
Response from the owner
Hello Courtney, We are grateful that you took the time out to leave us a review. We try to make sure all of our clients and potential clients have great experiences. It is clear we did not accomplish this.. We will share your feedback with our team and use it to improve upon our service. Thank you again for your review.
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Brook DeVries
5.0
Ryan and the employees of RS Lawn Care and Landscaping are very responsive, professional, and are wonderful overall! When my family and I were preparing to move out of our previous house, we had a very hard time finding a lawn service that would take us on mid-season when our previous company stopped servicing our area with no notice. Ryan was the only person to get back with me (after I reached out to multiple companies) and accepted us right away to finish out the season. Their lawn mowing was great and always right on time. I would recommend them to everyone!
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Katie Erickson
5.0
Highly recommended! The service crew was always thorough and efficient. I was really happy with Ryan and the crew, very professional and quick to respond with any questions! They did an excellent job with fall yard clean up, too! They took great care of my yard and if it was too wet they didn’t run their heavy mowers over it and ruin the grass so that was very much appreciated. Worth every penny!
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