Quality Equipment, LLC
Hill, Durham, NC

Quality Equipment, LLC Reviews

4 stars based on 108 reviews

Featured Comments:

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  Tim McFeaters

  5.0

  Great place to go for John Deere or Stihl. I always work with Justin in sales, got my backpack blower and then recently a Z930 zero turn. Love that thing! Justin was great at communicating and working with.

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  Response from the owner

  Tim - Thank you so much for your review! You have some great new toys there! Enjoy, and let us know if you need anything else.

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  Brian Taylor

  5.0

  I have had several dealings with the folks at Quality Equipment. I have purchased some pieces of landscape equipment with wonderful help/service to make sure my specific needs were met. Most recently, I have had them order parts for me for two different repairs I was working on. The parts manager, Jem Morrow, could not have been more helpful. He took the time to explain everything to me to make sure I got the right part the first time. It was a very good experience and I would not hesitate to send anyone else down to talk to him. Glad to have a branch in Durham.

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  Response from the owner

  Thank you so much for your kind words, Brian. We work very hard to make sure our customers are getting everything they need, and I know Jem and his team will appreciate the recognition. Just let us know when you need something else!

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  Philip Nazo

  5.0

  As the owner of a landscape company who has been servicing the triangle for over 2 decades, I've been giving my business to the "John Deere" dealer at this exact location for years now... back to when they used to be Barnhill equipment... I'll be the first to tell you that they were the absolute worst dealer, and an overall terrible business to deal with! I've got a handful of stories about bad experiences I had with them.. from their quality of work to their customer services, I became fed up to the point that I never wanted to step foot in the place again. A few months ago, I found out that they had recently changed management and when my John Deere commercial walk behind mower broke, I decided to give the new guys a shot. I am here now to tell you that this place has completely turned around!! Their customer service is very respectful and top of the line! Their work is clean, turnaround time is fairly quick, and their pricing is very reasonable! I have now taken everything from my John Deere tractor to my Stihl chainsaw to them for repairs, and I could not be happier! If you need any equipment repairs or service, please go see these guys! Chris Ballard, the service manager, is the gentleman who I've dealt with every time and I cannot say enough good things about him or any of the guys in the shop! They are always honest and stand behind their work! You all are awesome and I really appreciate everything you've done for me! Thanks for turning things around, regaining my trust, and for all of your great work! I'll definitely be back soon!

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  Response from the owner

  Philip - thank you so much for your review! We are always working to be better each day than we were the day before, and our top goal is to ensure that our customers are happy with their service. Thank you for letting us know that we're doing well!

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