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Performance Small Engine Sales And Service Inc

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LocalLawnCare has sorted out information about Quality Equipment, LLC in Eastern, Rocky Mount, NC which runs in your neighborhood. Find out information of the lawn care service provider like opening hours, addresses, phone numbers.

Quality Equipment, LLC in Eastern, Rocky Mount, NC | LocalLawnCare

Always like quality equipment, good selection, most are Stihl dealers. Been to many locations and always have friendly and knowledgeable staff. Definitely recommend

Thank you so much, Mitchell. We look forward to seeing you, again!

Clean store but very   expensive for tire repair. I just mounted a tire on my John Deere mower and I called and asked what they would charge me to put air in a tire to seal the bead up and they wanted 50.00 dollars to put air in my tire.

Thank you for your response but Performance did it under 5 min and didn't charge me a thing

Andru - Thank you for reviewing and I'm sorry for your concerns. I spoke with the Service Manager because you're right -- $50 for air sounds like a lot! He said it would take more than air to make the tire bead up, and the work would cost $50 at most. If you would like to call back and discuss further, we'll be here! Thanks!

A home town dealership, but under the massive umbrella of a large conglomerate of John Deere dealerships. This is a no-nonsense dealership where they diagnose fix and return equipment as fast as possible. Being a John Deere facility you were going to pay but you're going to get quality service on your John Deere equipment I've been using this dealership for about 9 years and have no complaints with their service or their products.

Brussels - Thank you so much for your review! We are so glad that we can keep you coming back again and again. Just let us know whenever you need anything else!

Great place to buy a mower. Carried mower back 2 years later. Mower wasn't running well at all. Deck would not lift hydraulically. They unstuck valve to lift deck. Replace fuel line, carburetor, and fuel pump. No way everything was bad in fuel system, just poor troubleshooting. Charged over $600.00 and said they helped me out on the labor charge. Don't mind paying for what I need but not fair to have to pay to educate a mechanic on how to work on my mower. Replacing parts until you fix a problem is not what should happen when you carry anything to a dealer. I could have replaced the parts on fuel system. I knew the valve wasn't working but couldn't fix it because I didn't know how it worked. Fuel system charges were rediculous. Even with unnecessary parts costs labor was about $500.00 of the bill. Only using mower to trim with.

Mr. Strick, thank you for sharing your concerns with us. I spoke with the Rocky Mount Service Dept., and they filled me in on your October visit. The stuck steering valve (which is connected to the deck) was the main reason you came to us. Typically, it is recommended that this valve be replaced, but our team was able to fix the valve, instead, saving you the cost of a new valve. They also found problems with your fuel lines and carburetor. They cleaned the carburetor in hopes that would resolve the issue, but it did not, so a replacement was necessary. In your review, it sounds like maybe you were not aware that they were replacing the carburetor. If that is the case, I am so sorry for the miscommunication here. Our team says they would not have done this work without notifying the customer first. As you mentioned, they also gave a discount in labor costs. We are not perfect, but our techs were able to fix the valve so that you did not need to purchase a new one, and then find and solve issues with the fuel system. We certainly appreciate your business and hope that this clears things up. We work hard to give our customers the best service and at the best prices we can offer.

I have been going in this store for years and the parts counter is great. The sales team are nice to talk to as well. Not sure what M and Ordean are talking about but I enjoy going there. Always have to reply to the negatives. God Bless America   Took my gator in to have it looked at and only needed a little grease to make noise stop. Top notch service department. I wouldn't go anywhere else. Those guys deserve top dollar and raises. God Bless                Mike sounds like a SOY BOY

Thank you for your review, Jack! I'll let our whole team in Rocky Mount know about your comments. I love sharing good news!

Quality Equipment, LLC
Eastern, Rocky Mount, NC

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Quality Equipment, LLC Reviews

4.2 stars based on 35 reviews

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