Quality Equipment (formerly Wilmington Lawn and Leisure)
Kerr, Wilmington, NC

Quality Equipment (formerly Wilmington Lawn and Leisure) Reviews

4.6 stars based on 87 reviews

Featured Comments:

• R

  Robert Fortunato

  5.0

  Wanted a mulch kit for my 13 year old JD. Called to see if they had one available and they did. When I arrived I added a maintenance kit and the staff was outstanding identifying the correct parts I needed. They also gave me advice and tricks on how to install the mulch kit. I had to call the shop back to replace a spindle that stripped when taking the blades off. Again they had one in stock and had it waiting for me when I returned. The staff is extremely friendly, knowledgeable and eager to help with any questions. I wouldn’t purchase my parts anywhere else and if I need service… I will be going there. 💯

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  Response from the owner

  Thank you Robert for the compliments, the five-star review, and YOUR BUSINESS! We greatly appreciate it!!

• B

  Bob Welch

  5.0

  Very knowledgeable parts department members will offer tips on installation of parts you purchase and can advise on most all guesting. GREAT service. Just changed hands, so will waiting see if new owners have enough sense to leave a well-run facility as-is or ruin it with arbitrary changes.

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  Response from the owner

  Bob, thank you for the 5-star review! Cindy and the rest of our Parts Team are a great asset, and I know they appreciate the positive comments. As a Herring Family Member, and Store Manager (now the Store Manager and Parts/Service Manager for the "new guys") I plan on keeping that same feel going, and even improving on the experience you've come to expect from Wilmington Lawn and Leisure. If you EVER feel that things are changing, I personally want to know. Feel free to reach out anytime. THANK YOU for you business, and your support of our little John Deere dealership. It is customers like you that helped make us who we are! - Jason Herring

• L

  Leroy Does Things

  5.0

  Awesome customer service. Went in today for a mower I bought used and the gentleman at the counter looked up what I needed. I came unprepared and without part numbers, he wasted no time and looked it all up for me. Will definitely be going back, and they have an awesome shop cat that I got to meet!

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  Response from the owner

  Glad we were able to help you out Leroy, and keep that mower out there working! Always happy to help out and work through the problems. Glad you got to meet Butch, he's an awesome shop cat for sure! Thank you for the five star review too!!

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