PropertySense Inc.
Meadow, Sevierville, TN

PropertySense Inc. Reviews

3.7 stars based on 36 reviews

Featured Comments:

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  Ethan McCarty

  5.0

  Hiring Property Sense was one of the best choices we have made! Before, our previous housekeeping was costing us in reviews and refunds. Since hiring Property Sense we have had excellent reviews & great communication as owners. Don’t think twice about hiring them!

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  Response from the owner

  Hello Ethan, we greatly appreciate the feedback and glad to hear we’ve been able to help! We look forward to continuing to help you and your guests, and servicing your property.

• E

  Elizabeth Mary

  1.0

  Based on our horrible experience, I recommend that all cabin owners and guests AVOID the companies “Property Sense” and “Oak & Pine”, sister companies located in Sevierville. When we signed up with them 18 months ago, no one we couId find had ever heard of them. They seemed to be an upstart. They have some very shady business practices that have us talking to our attorney this week. There are discrepancies in how they calculate their own percentage from month to month because they spontaneously change the formula on their spreadsheets, and the amounts that they report to the owner that they charge the guests are often way off base from what the guest is actually paying. If you have the “audacity” to question their accounting, they cut and run and breach the Agreement. And all of this accounting fraud is of this on top of lackluster service! Please save yourselves the trouble!

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  Response from the owner

  To any potential client with a sound mind that is reading this accusation, please understand that there are two sides to every story, and the individual responsible for this has nothing better to do than malign, slander, and seek to destroy a family business that has operated in this area for over 9 years: contrary to the remarks about being an “upstart”. This individual has so much time on their hands that they have posted multiple iterations of this accusation on social media groups and other business listing sites seeking to smear our names.  This vindictive tactic clearly shows the true character of the individual and fails to present any credible evidence.  Based on the evidence we’ve collected and information given to our attorney we feel confident in the action that our attorney is taking regarding this matter.

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  Brad Mabry

  5.0

  I have been with PropertySense for the last 8 months. They were recommended to me by Evolve and they have proved to be an essential part of the team we have managing our property. They are very professional and responsive and have done a great job looking after our property. I would recommend them to anyone looking for a good “boots on the ground” company to help with managing a property and keeping it in good shape and rental ready. They have also agreed to support the new CDC cleaning standards in the post COVID world which is very helpful getting our business back up and running!

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