Prolawn Turf & Landscape Management, Inc.
US-1, Cocoa, FL

Prolawn Turf & Landscape Management, Inc. Reviews

4 stars based on 24 reviews

Featured Comments:

• C

  Christine

  5.0

  Justin was out to give us a quote within a day of calling the company. He explained the best options we had do to eliminate the erosion that was occurring in our backyard and also gave us a few ideas for the front ( when we were ready ). Once the rain finally stopped and things dried out, Justin and his crew were there to start the project. The guys were very professional and showed up on time and completed the project within a week. We had our whole backyard graded, sod installed, and irrigation put in place. We were also very impressed with Justin from the start and his ideas for the front yard we went ahead and added a beautiful retaining wall with an array of flowers and palm tree. We could not be happier with the outcome of both the front and backyard. Being the fact we live in Flordia, my suggestion ~ be patient sometimes is takes time for the rain to stop and things to dry out, but in the end patience paid off and we now have a beautiful yard we did not think was possible. We will be utilizing Prolawn again when we are ready to sod the front of the yard ~ which is next on our list.

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  Response from the owner

  Thank you so much for the awesome review, Christine! We work hard to meet our clients expectations and we’re happy to hear that we hit the mark for you. We look forward to doing business with you in the future!

• A

  Ary Price

  5.0

  They did a wonderful job at our new RV Resort lot. Very friendly and above our expectations landscaping looks great! Very happy with the results!

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  Response from the owner

  Thank you for the 5 star rating!

• B

  Ben Brewer

  1.0

  I hate leaving bad reviews, but these guys have really earned it. I hired Prolawn to do a paver installation underneath a pergola awning I had just built. They took about twice as long as originally stated to begin the project, and never communicated at any point unless I called them to ask where they were. They no showed on us 3 times to begin the job. If I hadn't already paid them for the materials, I would have pulled the plug then. When the crew actually came to do the install they did very amateur work. Their cuts are sloppy, the pavers are uneven in many areas, and there are areas that have improper cuts, which caused large gaps in between the pavers. I had to come home three times from work in one day, because I kept getting calls that they could not make smooth cuts on the corners. I actually had to show them how to make a radius curve after they miscut a corner 3 times. Originally, the design had edges with a long flowing curve on one side. This was changed to a straight line, and the corners were made to simple, hard corners, when I saw that they couldn't even perform a simple radius on the corners. The only installers that knew anything of what they were doing were two Guatemalans that spoke no English, and no one else spoke Spanish or seemed to know at all what they were doing. The only good things that happened were from me speaking directly to the two Guatemalans in Spanish. Really, those two should have been in charge. Everyone else either needs to be trained, or learn to speak Spanish. They dumped concrete in my lawn that they never washed in, and let harden over about a 3 ft diameter area. They left a pile of paver base in my front lawn, which they never cleaned up, when they came back to pick up their remaining pavers. When I reached out to Justin the supervisor/salesman about fixing some of the issues, he told me he would come out to fix them, but never showed up, and has since failed to respond to me on the last couple of attempts. I used to run my own landscaping business, and I tried to be very understanding of things, but I am also in sales and a business person. I firmly believe in service after the sale. There is apparently none of that here. If I had the time, I would have laid the pavers myself, but I work a lot, and try to spend as much of my time with my family as possible. Now, I regret having not done the job myself. I really could have done it better myself. These guys are complete hacks.

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