Professional Turf, Inc.
215th, Lakeville, MN

Professional Turf, Inc. Reviews

3.8 stars based on 39 reviews

Featured Comments:

• S

  Scott Charleson

  2.0

  So, we've been with Pro-Turf for a couple years now but it took a long time to get them to come out the first time and get started - I think a couple months after I initially called... But, we've had 8 or so lawn treatments and they were pretty good at letting us know when they would be coming out but only gave us about 24 hrs notice. A few times however, we did not get a notice and that impacted our plans when they just showed up unexpected. Out of the 8 visits to weed & feed, they were here and gone so quickly that I did question if they had actually done anything. The security cameras never detected any motion. I am not saying they billed me and performed no service, I am just doubtful that they treated the entire lawn without being picked up on motion cameras that trigger on every side of the house. I'm going to give them the benefit of the doubt and say they did. My recommendation is you will get what you INSPECT more often than what you EXPECT...so be home when the treatments happen if you are planning to use this service. I recommended ProTurf to a neighbor in Jan '21. I did that because she is older and her son's don't always get the weed & feed treatments on time. I told her to call and get an estimate, which she did. Pro-Turf did not understand she wanted an estimate and just came out and treated her lawn and gave her a hefty bill - about $180-ish I think. Anyway she was pretty unhappy that they didn't consult her and I was put in an awkward position after recommending them. I offered to give her the 'referral' credit that Proturf promised to help off-set the unexpected expense, but when I called PT they kept saying it would be reflected in "the next bill". Anyway, that credit never came and when I called them today they said the referral credit is only good if the person being referred get's THREE treatments and they had no record of me calling or emailing about referrals... Well, I could see how this was going - in spite of me telling them I had emails and phone conversations with Lauren to the contrary. They let me know that Lauren had "Moved on.." That's nice. They do seem to have problems holding on to people because I've had about 3 different guys do the lawn treatments over the past 2 seasons... Just an impression. So, since then I have not recommended them again and I can't recommend them now. I called today to cancel my service because I do not believe they are very organized with their customers or that they are delivering a cost-effective service. Your milage may vary. Good luck.

• D

  David Babcock

  5.0

  Best service ever! In 17 years of being here, Pro Turf did a great job on the irrigation system Fall blowout. He kept checking to make sure the lines were completely empty. And I've was very prompt and efficient.

• M

  ML Rodas

  5.0

  We just started using this company for our lawn. So far love their service. Quick, effective and fair priced. Keep up the good work guys.

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