Professional Approach Landscape Service, Inc
Roundtop, Middletown, PA

Professional Approach Landscape Service, Inc Reviews

4.9 stars based on 17 reviews

Featured Comments:

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  George Pecchio

  4.0

  Update 12/18: Owner reached out and made this right. Worked diligently multiple times to clean stone and return to original luster. I would use again and appreciate the professionalism. Owner acknowledged tiles must have had staining on them and even offered to replace entire patio. 👍🏼 I had a patio installed but had to be away while it took place because of a medical emergency. The installers were very nice (my son checked in with them). When I returned, I notice that multiple pavers in the installation were largely discolored and didn't match. I called multiple times over a period of weeks to ask if they could be replaced. I was told they would come out and fix it. After not hearing anything, I kept calling back to find out that "that's just how the tiles look when they are weathered." They had always looked that way since the first day of installation. Still can't get in touch with anyone to come out and resolve the issue.

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  Response from the owner

  George, we apologize for the inconvenience and miscommunication. We do our best to ensure we assist as quickly as possible if our clients have any questions. Please don't hesitate to reach out to us again if you have any further questions or concerns. -Bill Pfundheller, Owner

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  Don Bailes

  5.0

  I met with the owner at first to get an estimate for some work I needed done. He was very professional and answered my questions. He returned my estimate back to me within a few days as promised. I scheduled the work to be done and it was done exactly how I wanted, neatly and on time. I highly recommend this company to anyone who is looking for any landscaping work that needs done. I will definitely use them again in the future

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  Response from the owner

  Thank you Mr. Bailey we really appreciated working for you!

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  Diane Tillotson

  5.0

  I would recommend PALS to anyone. We had pavers installed as well as landscaping. They did an exceptional job which was way beyond our expectations. The space is now transformed into a beautiful outdoor living area. The staff is very talented and knowledgeable about their skill. Thank you! We'll have you back again!

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  Response from the owner

  Thank you for taking the time to leave us a review, Diane! We are so glad you had a wonderful experience with us.

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