Price Termite & Pest Control
Fortune, West Melbourne, FL

Price Termite & Pest Control Reviews

4.6 stars based on 73 reviews

Featured Comments:

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  Isabel Castro

  5.0

  I cannot say enough great things about Price Termite & Pest. They are responsive and willing to answer questions prior to even being contracted for a job. They have been extremely helpful to several of my clients. This is a family company that is honest and does business with integrity. Larry Villalobos will always be the person I call and recommend for all pest and lawn issues! They are also fairly priced.

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  Susan S

  1.0

  Our company flips houses and contacted Price for treatment at a vacant house we purchased. As it was an auction the house was in rough condition and once we were able to gain access we realized that it had a flea problem. Getting Price to come out was easy enough and the techs were very communicative with us. They have a 30 day guarantee on their services. The final treatment was done on 8/4. Fast forward to 9/7 and while walking the job with a contractor to start demo on the site, they were getting bitten by fleas. The house had not been disturbed since it was treated, no one came in or out. When I contacted them about it I was told that we would have to pay full price because the 30 days were up. There is no reason a good flea treatment shouldn't have worked, and I would think that they would also be concerned by that. The customer service done by the higher ups is terrible.

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  Response from the owner

  Susan, we appreciate your feedback. We have tried contacting you by phone, text and email. Would you please call us at 321-632-4171 to discuss the issue with your service as we would like to solve your problem as soon as possible. Thank you.

• T

  Thomas Carey

  2.0

  Price pest control is under a new owner and they're doing a terrible job of keeping qualified people to work for them! Especially in the lawn department! I had them come out here and show them , after having them for a long time weeds growing in my yard and parts of it dying! I called the office four different times a month apart. The receptionist said that The owner would come out ,and they never did! they only thing they did was send somebody out to spray the yard again and put more poison on it that didn't solve the problem! Finally they sent their supervisor out here the owner or vice owner after the lawn was mowed when I asked him to come out before the lawn was mowed so he could see the weeds . He comes out and says oh your lawn looks good, respray it again and went home and then A few weeks later he came back saying he wanted money, being very rude about it! I tried to show him again where the weeds were when the grass was higher. And he walked away and says I'm not here to look at your lawn! If that's the kind of people you are doing your yard ,good luck! I'm going to be contacting the Better Business Bureau! Oh! if you look at these reviews most of them are two or three years old , when the old manager was there and he did a good job!

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  Response from the owner

  Mr. Carey. Good afternoon. We do sincerely appreciate your business the past three years. Let me please address several of your concerns. Price Termite & Pest Control has been under the same ownership for the previous thirteen years. We have not changed ownership. We are sorry you have had a less than stellar experience. We strive for exceptional customer service and responsiveness. Weeds are a part of the Florida landscape, and we do our best to control weed growth as you cannot eliminate them. Certain factors beyond our control, such as excessive water or shaded areas may contribute to this growth. We determined that much of your concern were the weeds along your fence-line, which we indicated may be recurring as we cannot treat beyond your property. Our supervisor/manager met with you in person on several occasions to discuss your lawn, which appeared very healthy and green. We would be more than happy to discuss this with you further if you would like to contact us.

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