Prestige Lawn care & Landscaping
Mission, Cartersville, GA

Prestige Lawn care & Landscaping Reviews

3 stars based on 18 reviews

Featured Comments:

• M

  Martha Eskew

  1.0

  Horace Jones is not a man of his word, his work was sub par, even bad, sod install was sloppy and sod itself was non performing. His promise to return to make it right has never materialized. Hardscape was done by amateurs and sloppy. Everything was by the seat of the pants. I lost a lot of money on this man and his empty promises.

• C

  Craig Pontius

  1.0

  A few months after contracting with Prestige to install new sod in an average size backyard, it became apparent the whole lawn was uneven. When I called the owner to address the matter, he agreed to come check it out but never did and soon quit taking my calls and texts. After a full summer of trying to level up the low spots on my own, I realized the grading damage was beyond the scope of homeowner repair. After posting a negative but honest review about the results of the job, he finally called me back to discuss. In an angry fit of rage, he outright dismissed my concerns and declared he only stands behind his work for thirty days. All quotes I have received to correct the problems state that re-grading and re-sodding the lawn will be required. The yard had a gentle slope that just needed sod, but now it has large low areas in between high humps that do not drain adequately. This might be an isolated incident, but a blatant lack of attention to detail, quality assurance and customer service is undeniable in this case. He will reply to this review in a helpful and apologetic tone which I can assure you is completely phony. He clearly stated well after the fact that any problem after 30 days is entirely mine. Are you willing to pay top dollar for a sod installation that might need to be re-done in 31 days?

• K

  Kelly Ellis

  5.0

  An absolute pleasure!!! Finally, a company who met and EXCEEDED OUR EXPECTATIONS!!! Upon the installation of a new septic drain field, we needed a heaping yard of mud graded, 9 pallets of sod reinstalled and 5,250 square feet of wood chips hauled in and distributed. From the initial call to Prestige Landscape Group, we were impressed with Mr. Horace Jones’ manners and knowledge! He consistently referred to us as Mr. and Mrs. and showed us the utmost respect. While we knew what we wanted, he was also able to answer our questions and make suggestions as needed… and trust me, I particularly had MANY QUESTIONS!!! As for punctuality, when we made an appointment, Mr. Jones showed up as expected or even a little earlier than expected! Likewise, his crew always showed up as scheduled. From the delivery of the brown river sand and sod to the wood chips, Mr. Jones had everything timed out perfectly!!! Of course, we were aware that inclement weather could delay the project some (You can’t work with mud!), but we were fortunate and had great weather for the work to get completed in the time frame estimated! And the crew… WOW!!! They worked efficiently and effectively, producing quality work from the moment they arrived to when they departed! They deserve praise for their dedication to completing the job and exceeding our expectations as I, more so than most, am difficult to please!!! Mr. Horace Jones and his crew are without a doubt a company worth hiring for your landscaping needs. Should we ever have any additional landscaping needs, we will certainly give Prestige Landscape Group a call! We will recommend them to friends and family too as projects arise! Exceptional QUALITY!!! Thank you again for cleaning up a HUGE mess guys!!! We appreciate everything you did for us!!!

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