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Moon Lawncare and Landscaping

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Perfect Cut Grass LLC.

We provide information about Pleasant Valley Outdoor Power in Haines, Florence, KY which runs nearby. Find out info of the lawn care service provider like opening hours, addresses, phone numbers.

Pleasant Valley Outdoor Power in Haines, Florence, KY | LocalLawnCare

Terrible in every way. I will never step foot in there again. Rude rude rude. I will drive to avoid going in there.  I purchased a cub cadet from these people and have regretted giving them my money every day.

Mr. Grider, the only record we have from you is a purchase of a mower in 2016. We would like the opportunity to address your review. If you would please either call the store manager during business hours or stop by to speak with him. Our number one priority is making sure ALL of our customers are taken care of as best as possible. Thank you.

The service was Great! Very Happy that we purchased our mower from them.

Bought a new cub cadet lawn tractor.  Very good deal and very informative staff. I drove all the way from Amelia ohio to give them my business. They are truly one in a million. Thanks guys.

Thank you for your kind review Chuck! It was a pleasure meeting you and we hope you love your new Cub!

Very kind people, However it takes a while to get a mower repaired here (I know from past experiences) Overall a good place and I’m looking to pick up a new Stihl FS91R tomorrow!

Thank you for your review. We do understand how frustrating it can be to wait on a repair while grass is growing. Unfortunately, it is our busiest season and the amount of broken equipment stacks up quick. We look forward to being able to serve you as quickly as possible!

Bought a zero turn around 2 months ago,  it starting stalling and running rough,,, went to the store, told them the problem,,, came and picked up my mower on Tuesday and today is Thursday,  my mower is home, runs like a champ, Thank you all for all that you do,, Great Service!!!!

Thanks Tim for the great review! We are glad we could fix the issue so quickly for you!

Very pleased with the service I received.  Went in to price a Cub Cadet riding lawn mower.  They didn't have the smaller size rider, but called around to see about getting one.  When it wasn't going to until Spring, they offered a discount on the larger one.  They put the rider together, installed mulch kit and delivered all the same day.  Can't get service like this at the big box stores!  Well worth the visit!!

Great service. Had to pick up a couple of replacement parts for my old mower.  Counter person was very quick and attentive, even saved me some $$ by suggesting an alternative part. Good, productive trip.

Thank you for your review! We are happy to be of assistance and if possible save our customers money. We look forward to helping again!

They get 2 stars because the manager eventually stepped in and pulled this out of the fire. Otherwise it would have been an easy 1-star rating. Problems were terrible customer service (rude and unhelpful are the most kind description I can use), and no follow-up from their repair team. Who knows how long that mower would have sat over there before anyone decided to tell me it wasn't able to be saved. I should have listened to the other reviews on here. Lesson learned.

I am sorry to hear you had a negative experience at our store.  We try to provide quality service to our customers and would welcome the chance to discuss this issue with you.

This place is great. We took our toro zero turn in and dropped it off about two weeks ago. Had it delivered back to our house, everything went smoothly.
I just found out that they do have lower prices in the winter months, so I think I will look into taking some handheld equipment in later this year. Highly recommended.

Dealt with them on a couple occasions and never a great experience. Customer service is non existent. The worst was a couple years ago when they picked my Zero Turn up for service said it would be two weeks (Which is long to begin with). Three weeks later I call and explain that I need the mower back so I can you know mow my yard. The person on the phone copped a big attitude and then said fine I'll be there today. Drops the mower off with a big bill and leaves in a tiff. Find out that they intentionally installed one of the blades upside down and faulted out my hour counter. Will never go here again. Beware.

In an attempt to explore your review, a check of our records show the last time any service work done for you was in May of 2009, so we are unaware of a situation like the one you describe in your review.  We would be happy to address your concerns,  you can call anytime during regular business hours.

Pleasant Valley Outdoor Power
Haines, Florence, KY

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Pleasant Valley Outdoor Power Reviews

3.9 stars based on 65 reviews

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