Pickel Landscape Group
Sawmill, Landenberg, PA

Pickel Landscape Group Reviews

4.3 stars based on 11 reviews

Featured Comments:

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  Laura Carro

  5.0

  We have used the Pickel Landscape Group on four projects on two properties over the past few years. We worked closely with their professional horticultural/design staff, project manager and installation staff, and the owner. Each project was carefully designed and planned, and professionally executed on schedule. Highly recommended.

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  Response from the owner

  Thanks a bunch for your kind words, Laura. It's reviews like this that make us at Pickel Landscape Group excited to come into work every day.

• S

  Sara Oppenheim

  2.0

  I hired the Pickel Group to design and install a new foundational planting in my front yard and fill in several areas around my yard where my geothermal system had caused subsidence. They quoted a reasonable $1,800 for this. On the plus side, they responded quickly to my query, were on time for appointments, had nice staff members, and did not do any damage to my home or lawn. The plants they delivered and installed were all healthy. On the minus side, I had two major disappointments with the Pickel Group: 1) The designer repeatedly suggested plant species that were not suitable for my location (needing full sun while my site gets at best 3 hrs of direct sun each day, etc.). So basically I did tons of web research and talked to neighbors who know about plants (which I do not), then suggested plants to the designer. He then put them in a visualisation. He was nice about going through this process, but not much help in choosing appropriate species. 2) In the areas of subsidence, they contracted to "Fill depressions from geo-thermal, seed and cover with curlex." They covered the seeded area with straw and plastic netting, held down with lawn staples. The grass started sprouting and growing through the netting. One morning I found a snake trapped in the netting, unable to free itself. Since Pickel had given no instructions about what was supposed to happen to the plastic netting, I emailed to ask whether it was permanent and to express my concern about wildlife being injured. The next thing I know, they have come out, torn up and removed the netting, and disappeared again. In tearing up the netting, they also tore out most of the grass they had planted (see photo). When I contacted them to ask what was supposed to happen now, they said they would "come take a look." They did not do so until I contacted them twice more, during which time I received multiple "reminders" to pay them the balance due. Finally one morning I saw a Pickel staffer in my yard. They were literally throwing grass seed on the ground (no ground prep, no communication with me, no plan to install straw to protect the seed). When I went out to ask what they were doing and how they expected grass to germinate under those circumstances, they said I would need to pay more money if I wanted them to "re-seed" the area that they destroyed when they removed the netting. I contacted Pickel and said that I once I paid my balance due, I would consider their effort complete and would review them accordingly. I gave them a chance to deliver a decent result because they seem like decent people. But the state of my lawn is unconscionable and I really can't recommend that anyone trust their expertise.

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  Response from the owner

  Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (610) 274-8083. We hope to find a solution promptly.

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  Equine Vet

  5.0

  Thanks so much, Mike, and the Pickel Landscape Group for working on our home landscape! Our large yard and many flower beds always look superb after your crew comes and we look forward to seeing you every time! Your professional advice and wonderful crew deliver excellent results year after year!

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  Response from the owner

  Thank you for your five star review. The Pickel Landscape Group team is delighted we could serve you so well.

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