Papé Machinery Agriculture & Turf
US-97, Madras, OR

Papé Machinery Agriculture & Turf Reviews

4 stars based on 23 reviews

Featured Comments:

• J

  James Eitzen

  1.0

  Terrible customer service experience. Seems like asking for a quote on paper is too much trouble. Take your business to Bend, like the man here told me.

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  Response from the owner

  Hello James, We are sorry to hear that we didn't meet your expectations. The Ag & Turf team in Madras felt you'd be best served by the experts at our Construction & Forestry location closest to you (in Bend) for the replacement windshield of your construction equipment. We will certainly address this training opportunity for better communication to our customers who are in need of service from our Construction & Forestry locations. Thank you for sharing your feedback and letting us know where we need to improve! Papé Machinery Ag & Turf

• a

  andy fowlkes

  1.0

  Madras Oregon Pape machinery installed the mower deck on my brand new $16,000 tractor incorrectly and the PTO shaft flew off and broke numerous parts. Management at store number 61 (Pape Machinery) said they can’t even look at it for four weeks. Terrible service

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  Response from the owner

  Andy, We are sorry to hear that you had a bad experience with us. We'd like for you to call our corporate office at 541-683-5073 or email [email protected] so we may follow up.

• r

  real review

  2.0

  110.00 per hr to work on my combine that is already in their lot. hrs included oil change, filters changed, tailing auger replaced, chopper removed. over 34hrs and 5k for that work.

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  Response from the owner

  Lowel, we are sorry to hear that you are frustrated with your experience. We'd like to know how we could've done better. If you'd like, please email details to [email protected] as we'd like to understand. Thank you.

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