Papé Machinery Agriculture & Turf
Bickford, Snohomish, WA

Papé Machinery Agriculture & Turf Reviews

4.3 stars based on 164 reviews

Featured Comments:

• T

  Taylor McCrosson

  4.0

  They were very helpful. I couldn't articulate the part I was looking for, so they pulled up schematics and helped me try and find it. They even walked me to the back to see if anything looked familiar. Great customer service, and would recommend them.

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  Response from the owner

  Hello Taylor, Thanks so much for sharing your story, and why you recommend us! It is truly our pleasure to help you find the parts you need. If there is anything we can do to make your next visit even better, please let us know! We are looking forward to being your resource for parts, service, or even new John Deere equipment, in the years to come. Thanks again and hope to have you for another visit soon! Papé Machinery Ag & Turf

• J

  Joanne Famelio

  5.0

  These guys are great, they literally rebuild my Billy goat field trimmer, unfortunately Covid held up the delivery on key parts they Needed to complete my repair and it took All summer long,they are letting us make Payments until its payed for,I come in Every month with there payment,they just About know my name 🤣🤣thanks guys!!! Update I started up my Billy Goat on 1 tug!!! Great job guys!!! She works great cheers!!!🥂🥂🥂🥂

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  Response from the owner

  Hello Joanne. Thank you for rating our Papé Machinery Snohomish location. Your feedback is greatly appreciated. Thank you for sharing your experience with us. We will be sure to pass the kudos along! Thank you for being our valued customer and we hope to see you again soon!

• S

  Sean

  2.0

  Wow, normally good service, NOT TODAY. I decided to call ahead today to see if they had parts I needed. A nice gentleman answered the phone professionally, asked what department I needed I stated parts, about 60 seconds later another person got on asking "who you holding for" I again stated "parts" he then placed me on hold again without saying anything. Another 45 seconds later a gal named Vicky answered. I then proceeded to ask her for the part/kit I need to complete a service on my mower because their service department is backed up 5 months, she rudely stated "we don't have kits". Already frustrated having to do the service myself I just hung up. It didn't seem she wanted to help me at all. No questions on what I was up to and or how she could further the phone call. Extremely disappointed as to this is the only John Deere dealership within 50 MI. Amazon here I come, at least I don't get any flack and we all know Amazon is less expensive. Wanted to keep my money local but....Two stars are because I normally receive good service here after everyone is done staring at me.

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  Response from the owner

  Sean, We are sorry to hear you are frustrated with your experience. We'd like to know how we could've done better. If you'd like, Please email details to [email protected] as we'd like to understand. Thank you.

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