Pacific Lawn Sprinklers
129th, Flushing, NY
- Phone:
- +1 718-886-7300
- Website:
- https://www.merrymaids.com/bergen-county/?utm_source=GMB&utm_medium=organic&utm_campaign=Hackensack
- Address:
- 22-42 129th St, Flushing, NY 11356
- Hours:
- FridayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Pacific Lawn Sprinklers Reviews
4.4 stars based on 178 reviews
Featured Comments:
C
Cheryl Ketner
5.0
We have worked with Mason for several years now. His quality is excellent, he always fixes my sprinkler leaks & pump issues (we pump from our pond). He is super accommodating with all my detailed requests, extra patient with answering my many questions that I always ask & last minute little add ons. We went with a full service landscaper for a year or so, then fired them & we are back happy using Mason again. He was just here & he helped us finally figure out & fix our flooding problems with zones & drip lines with too many holes, etc. I wish you could clone him because we customers need more people like him servicing our yards. I cannot tell you the horrible service that we have gotten from other sprinkler guys who work for supposed 'top rated full service yard folks'. Whatever you do, don't ever let Mason go & give that man a raise!
Response from the owner
Wow, outstanding to hear! Mason is truly one of a kind and always goes above and beyond to make sure all clients are satisfied and their system is in tip top shape. We will be sure to pass along your high praise, and we are very happy you are using Pacific's services again!
M
MJ K
1.0
Overall ok but they missing good phone customer service. I recommended my friend and never got the promoted $100 off my service and they install a pot irrigation system that wasn't working properly and than charged me again to fix it so not really to happy about that, but they great with schedule and ok with simple assignments. and to answer you - I did call multiple times and even now and again and again I am going to say this - no customer service skills whatsoever.
Response from the owner
We are very sorry to hear about any issues you faced with our office. We would like to make it right however we are not sure how to contact you. Please reach out to us at [email protected] or 888-438-7224. Thank you.
P
Petros K
5.0
They came right on time for a new sprinkler install. Willy and a crew of 2 managed to get my whole house done within 8 hours. They were super polite and answered every question I threw at them as well as staying after I already paid to make sure the app was working and the times were good for my area. They might seem a little pricey but well worth the extra for the service I got. I would recommend them and will use them for maintenance when needed.
Response from the owner
Thank you for such a thorough review of your experience with Pacific. We will be sure to share your sentiments with Willy and the team. We hope you are enjoying the benefits of your system, welcome to the Pacific Family!
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