Olson Toon Landscaping Inc.
Pioneer, Verona, WI

Olson Toon Landscaping Inc. Reviews

4.1 stars based on 75 reviews

Featured Comments:

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  Thomas Drye

  5.0

  We have been customers of Olson Toon for over ten years. They installed the landscaping for our new home, have provided annual maintenance, and most recently installed our pool last summer. They provide very high quality work and are a pleasure to work with. The design process was easy and fun. Their administrative staff is detail oriented and quickly responds to inquiries. The crews who have worked on our jobs are friendly, professional, and have maintained a clean work site. Work was done on time and on budget. We give them our highest recommendation!

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  Response from the owner

  Thank you, Tom! You are the kind of customers that make all the hard work worth it! We appreciate you and your business!

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  Lauren Phillips

  1.0

  Olson Toon’s response to this review is not correct. I could see the cedar rust on the tree they installed within the first week of it being planted, and we followed all watering and care instructions like our neighbors did. Our neighbors have requested replacements and did not receive them. We have contacted Olson Toon about our grass issues and they claim they have been out but they have not, we have had to reseed ourselves. During a work from home era it is so easy to know that Olson Toon has not returned to our property even though they claim they have. Olson Toon was the landscaper contracted with our home builder. They did such a poor job with us and our 3 neighbors that the builder no longer contracts with them. They left obvious low spots in our yard, our grass never actually grew because they planted the day before a giant storm and the seed washed away and we had to reseed ourselves. Both the bush and the tree they planted were diseased with fungus. Would give them 0 stars if I could, what a waste of $10k.

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  Response from the owner

  Thank you for the feedback. We still work with the home builder you are referring to. We return to over seed for customers if they are not happy with the original job due to many factors. We receive all of our nursery stock from a reputable nursery and have never had diseased plants delivered or installed. We also offer a 1 year/ 1 time replacement for all plants and trees installed by OT. Both plants and lawns need to be watered and taken care of in order to have the best results. Your builder should have told you all of this and if brought to our attention these issues would have been addressed in a timely manner. We are often in your neighborhood and if you would like to discuss this further please contact your builder and we can remedy it.

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  Todd Michael

  1.0

  I live at Leopold Place in Sun Prairie. I have never seen such poor quality in my life. They mow so fast that everything is uneven. That’s doesn’t include the strips they miss because they are going 40mph on their mowers. They do not pick up any trash they see. It’s a lot easier to mow over it and make a bigger mess. The person with the blower needs a lesson on how to use it. It took me 40 minutes to sweep the grass off my porch and patio furniture. I had grass in my screens. They also mow for the Smith’s Crossing Neighborhood Association. They don’t do any better there. Spend the extra money and hire the Bruce Company!

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  Response from the owner

  Hi Todd, thank you for the note. We will speak with the maintenance division about your frustration at your complex and surrounding ones. We appreciate your feedback.

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