Nevada Small Engines
Glendale, Sparks, NV

Nevada Small Engines Reviews

2.1 stars based on 72 reviews

Featured Comments:

• K

  Kevin Massey

  5.0

  Great store, huge inventory, I stopped off my rototiller for a turn up can't wait to get it back lol. They are practicing social distancing also. Glad I found them!

• M

  Michael Anderson

  1.0

  The community is encouraged to shop local, to support small businesses and help in these struggling times. But when I walk into a small business and I am treated like I do not matter the only recourse is to use social media. The fact that you said a VIETNAM VETERAN had no courage just tells people the kind of respect you have for the people and veterans of this community. Now why you deserve only 1 star. I walked into Nevada small engines with a 2 cycle blower/vac. I needed to find out why it didn’t start or if it only needed a tune up to get it started. When I walked into the store I was not greeted and just did not feel welcomed. After waiting for more than 5 min. one of the people asked me what I needed. I told this person that the equipment needed to be fixed. (Now this is where the SMART A#$ and condescending attitude started). This person told me “ we don’t fix those “. I looked around the store and saw there were many 2 cycle engines. I told him that I thought they worked on small engines. At that time he asked me “DO YOU TAKE A FORD TO A CHEVY DEALER TO GET FIXED ?”. At that time I turned and left. I told my girlfriend outside that Nevada Small Engines didn’t know how to fix it. She told me that we could take it with us to her place in Washington and see if the man that works on her equipment could fix it. He did not have a problem with it. 20 minutes later runs good. Also if you could let the person know that I took a Chevy to a Ford dealer to be fixed. They did fine. I also took my Nissan to a Dodge dealer. So it is not uncommon for someone to think outside the box and help the people of there community and a Veteran of any conflict. Only a person that has not served his country would treat people like that. If you are a veteran you should be ashamed of yourself. Thank you for asking to define my reasoning for giving you the 1star rating. Just asking me so “politely” gave me hope that maybe someday you may have it in you to treat people in this community with some respect. HOW’S MY “COURAGE” NOW?

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  Response from the owner

  I have repeatedly asked for you to provide to me the time when this occurred. You have not which means it is a lie. It is sad that someone would want to use being a veteran to demean us. What does that say about you? Both of us have family members and friends who are veterans. We have the utmost respect for all our veterans. We are deeply insulted by your lies. BTW It takes "COURAGE" to tell the truth. I have asked you when did this happen. This is a very serious accusation that needs to be addressed. I really need to know when this happened. Just give me a day of the week or the week this happened. When did this conversation occur? We have cameras throughout the store so I would like to review this issue. What day? Monday, Tuesday, Friday? Was this before or after Memorial Day? Just give me a time frame because so far that conversation has not been found....anywhere.

• M

  Matthew Wentz

  1.0

  I hate to see places like this still in business when they have no desire to help the community they are part of. Zero customer service. I tried to call in on Monday, August 16th, 2021 at 3:40 to ask about a new diaphragm for a carburetor on a Briggs and Stratton lawn mower and was encourage to look online. People wonder why everyone buys online now, absolutely no desire to help or look, if I wanted to buy online I wouldn’t have spent my time trying to search local businesses. Sad to see, good luck on staying in business. I encourage everyone to try somewhere else.

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  Response from the owner

  You were told to look up the part number online and then call back with that part number to see if we had it in stock. You were not told to purchase the part online. EVERYBODY who calls for a part is told this and they do. We will sell them the part if we have it in stock.

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