Neff Landscape & Maintenance, Inc.
74, Batavia, OH

Neff Landscape & Maintenance, Inc. Reviews

4.2 stars based on 45 reviews

Featured Comments:

• B

  Brandon Heffernan

  5.0

  Excellent service, couldn't have asked for anything more. Started the landscape entirely over and went to Neff's for assistance - I'm a big backer for locally owned businesses. There's more to come with this landscape, but I told the lady what my budget was and she made it happen. You don't get this kind of service at Lowe's or Home Depot... I'll definitely be back :)

• M

  Mommy B

  5.0

  Fast, easy, friendly, priced fairly. I ordered mulch one day, got it a couple days later and they delivered it when and where I needed it. I will buy from them next year!

• S

  Steven Edwards

  1.0

  Spent over $800 dollars with them, $300 on one tree. Asked specifically at time of purchase what the warranty was and was told it is 1 year with proper care. Tree died and I called about a replacement and now they say no warranty. This is a terrible way for a local company to do business. I highly suggest you walk across the street to Louiso’s and pay a little more for better service and a reputable product.

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  Response from the owner

  Mr. Stevens, I was advised today regarding your email and conversation with our Nursery Manager which stated you spent $400 on a Kentucky Maple in July 2019. First, I have never heard of a Kentucky Maple. Therefore, I know you did not purchase that particular tree from us. You a then mentioned that it died fairly quickly and YOU "thought" it might be in shock from being moved/planted so you gave it time". Under no circumstances have we have told a customer we have a 1 year warranty. Our warranty policy it stated very clearly on every receipt. We have had the same personnel for 6 years and every employee knows our warranty policy. We have no idea of what type of care is given to ANY plant material once it leaves our nursery. Maybe you should have sent your email or made your phone call when the tree started showing signs of stress rather than wait 9+ months.

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