Naturescape
Airport, Joliet, IL
- Phone:
- +1 815-725-2800
- Website:
- https://naturescapelawncare.com/locations/il-joliet/
- Address:
- 121 Airport Dr Unit A, Joliet, IL 60431
- Hours:
- Tuesday8AM–5PM
- CLOSED
- Reviews
- Map
Naturescape Reviews
4.7 stars based on 40 reviews
Featured Comments:
J
Jake Vachavake
4.0
Naturescape came and mowed my lawn and then as requested a week later when they came to mow again they said the grass was too high and they couldn’t cut it. They were so unprofessional they didn’t even tell me I had to call and ask why my lawn wasn’t being mowed only to get that response. They don’t really do great work for the price and I are completely unprofessional Update: Senior leadership communicated with me and quickly fixed their mistakes. Good front line leadership. On top of that they came and did a good job with weed control and lawn mowing.
Response from the owner
Thank you for letting us address this issue for you! We apologize for this incident, and we hope you understand that we are committed to giving you 5-star service this year. Our mowing, like all of our services, is fully guaranteed, so please don’t hesitate to reach out to us at [email protected] if you ever have any further concerns or questions!
K
Kim Connell
1.0
Yard is brown and we have irrigation system. Still waiting over a month later for manager to assess our yard. Our yard has never looked this terrible.
Response from the owner
We sincerely apologize for any delay; we are looking into this situation right now, and we will be in contact with you shortly. We look forward to putting our guarantee to work for you; please feel free to reach out to us in the meantime at [email protected] if you have any additional questions or concerns!
G
Greg Borucki
5.0
Great staff! Very nice to deal with on phone. if weeds pop up call and they will come out in a couple days no extra charge! That's there guarantee.
More reviews (2)