Naturescape
55, Plymouth, MN

Naturescape Reviews

3.4 stars based on 46 reviews

Featured Comments:

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  Cynthia DeJong

  5.0

  This will be my third year with Naturescape. I love the price and options. I have watched my yard turn very green and the crabgrass is under control. You can truly see my yard line when the dandelions come out, as I have hardly any and the neighbor has tons.

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  Philip Mayo

  3.0

  On a positive note, I have had two companies treat my lawn before Naturescape as well as a few years of doing it myself. The Naturescape treatments have been the most weed free. In addition, the receptionist on the phone is very kind and customer friendly. However, their follow through on their customer service is poor. After my first application, I requested a revisit as I was concerned with some weeds popping up in my lawn. They state that they "will take care of them [concerns] free of charge within 72 hours." They set an appointment with me but no one showed. I called back and was assured someone would come and no one did. No one ever came at my request. When they came for the second treatment, the "certified and licensed specialist" killed my flowers. I called to complain and was told he isn't supposed to spray with in 2 feet of flower beds. The flower bed was clearly marked. When I complained further the manager told me to wait and see what would happen. Really!? What do you expect is going to happen?! They died! Would I recommend Naturescape? Not without reservations. I like the results of the treatments so far. I don't like dealing with the company. UPDATE: After writing this review, Naturescapes corporate contacted me and did everything they could to satisfy my concerns. I was compensated for the destroyed flowers.

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  Response from the owner

  We sincerely apologize; we want you to be able to recommend our guaranteed services without reservation, and we'd love a chance to make this right for you. Please reach out to us at [email protected] with your address and contact information, and we’ll get to work on a solution for you. We look forward to hearing from you!

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  Adam Krueger

  5.0

  Aside from being reasonably priced as I've shopped around for lawn care, this Naturescape has always been very responsive when I've called them. E.g., I called yesterday to inquire about the timing of our next application since I was seeing an increase in broad leaf weeds and thistles. The representative said we were due for our next application and she would put an ASAP on our file. The technician was here at 6:45 this morning to apply our treatment. BRAVO!

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