MillerBuilt Outdoor Equipment LLC
12th, Lynchburg, VA

MillerBuilt Outdoor Equipment LLC Reviews

4.5 stars based on 91 reviews

Featured Comments:

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  Eric Leavitt

  1.0

  Poor local business. I have reached out twice to them. Once a phone call left a message and no return call. A week and a half later reached out again with an email and still no response. I know these are not the original owners now and you can definitely tell. The original owners used to deal with us at Lynchburg Tire and we had a good business relationship. I recently received a mower that was giving to me and I wanted to give these guys a shot but I still can’t believe that no one has even reached out to me. It’s definitely a different generation of adults that in the future they won’t be in business long treating customers like this. You can tell they have the I don’t care attitude and I will be sure to make sure everyone in this town knows about it. I know people who have and are using them but not anymore. May God Bless them and I pray that one day they will show customers that they do care.

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  Response from the owner

  Hello Eric, first of all I want to apologize for the experience you have had up to this point. No communication is not how I and my family strive to conduct business. We do our best to make sure that our customers have the best experience possible. If you would like to, please reach out directly to me through my email address [email protected]. I will be happy to make sure all your questions and concerns are addressed. Again I do apologize for the lack of communication you experienced. We look forward to hearing from you soon. Thanks

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  Nip Melton

  5.0

  First time buying anything from them. Several years ago, they repaired a snow blower I bought in Jersey for me that was a brand competing with them. Made a self-committment to buy a new lawn mower next opportunity. Opportunity arrived and I was not disappointed with knowledge and support of the staff.

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  Response from the owner

  Thank you so much for the review and for trusting us to take care of your lawn mower needs. We greatly appreciate your business. We look forward to seeing you in the future!!

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  Aubrey Wiley

  5.0

  There is so much I could say about my good experience here. The salesman was knowledgeable and he listened. I felt as comfortable as though I was with an old friend. Details were explained and demonstrated for me. The mower I bought is good quality and I am pleased. I have owned and worn out many mowers, lots of brands, but I feel confident I won’t wear out this Toro. I did my research. The price was fair. It was quickly delivered by the business owner who took his time teaching me. He said he wouldn’t leave until he felt confident that I was comfortable with the mower. This level of service is heartwarming. I entered the store as a complete stranger and now I am a very satisfied customer.

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  Response from the owner

  Aubrey it was a pleasure helping you with your lawn mower purchase. Thank you for trusting us to take care of your need. We are grateful for your business and will be here if you need anything else.

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