Midwest Walls & Landscape, Inc.
Evergreen, Bennet, NE

Midwest Walls & Landscape, Inc. Reviews

3.9 stars based on 20 reviews

Featured Comments:

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  Stephanie Kuchar

  5.0

  My husband and I are all about DIY - we decided to tackle a huge landscaping project. We debated about using cheaper materials from Menards, but we are SO GLAD we trusted MWL and their products and expertise!! Jake and Allison were SO GREAT to work with. They were very helpful in estimating what materials we would need and always entertained our questions. Customer service at MWL is top notch - you can tell they take great pride in their work and their business. We highly recommend working with MWL!

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  Response from the owner

  Thank you again for your review Stephanie! We are so glad you and Chris trusted Midwest Walls & Landscape with the materials for your DIY project. It's been great working with you and we look forward to helping with any future projects!

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  Sara Stoner

  5.0

  Same Day Delivery - we needed sand to set up our pool. Called MWL, they answered all my questions and had the sand delivered within an hour! The gentlemen delivering even checked in to make sure we were still happy with a retaining wall we had MWL do last fall. Fast, Affordable, Local, Professional

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  Ana Grouverman

  1.0

  "I have enough scheduling headaches without customers telling me when I can work on their house." Literal quote from the business owner. It's my last 2 days in the country and I've had to witness my parents go through literal hell trying to reschedule this guy's team to come finish the job they started on their lawn. I'll take down this review if the communication improves, but right now I'm honestly shocked to encounter this kind of behavior in my home state.

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  Response from the owner

  We thank you for your feedback. Unfortunately, when a customer decides to do some of the project themselves, it does affect the time line of things getting done. We have many other customers who are also scheduled and waiting for their projects to even begin. When Mr. Grouverman stated he would do the planting, we were waiting on his call to let us know that was complete, in order for us to work him back into our schedule to finish the job. As discussed in the email between your father and I (which is where your direct quote came from) we are completely booked solid through the end of the year with work, and that does not include the days the weather affects what we can do. Having to go back and finish a job, even if it does only take our crews a few hours, is not something easy for them as they would have to stop the project they are on, to go finish another. It is not fair to one customer, nor you to have to go back and forth like that. We worked it out in our schedule to have our team come finish the job when we were able to, but did not receive any communication from you or your family regarding any obligations prior to the date being scheduled. It is truly something that could have been completed while you were out to breakfast or lunch with your family, not causing a hassle at all. We hope your family enjoys the work that was completed, including assisting with the drainage in the backyard, as that was completed to our quality standards. This business is something that we have created from the ground up, and take pride in the work we do day in and day out. It is something that we live and breath for. Again, we are sorry for the inconvenience this has caused you and your family, but wish you the best in the future.

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