Micro Center
Jefferson, Rockville, MD

Micro Center Reviews

4.4 stars based on 2380 reviews

Featured Comments:

• M

  Maxツ

  5.0

  Sebastian was a great employee, He has the time to help me out and even look at my list and find the parts I needed! I also asked for recommendations and He gave me the best he thought was possible! I am currently building my pc and it’s going great! Sebastian was the best person there that could help! I’ve seen another review where a man was partially deactivated by his color of his skin however I am black and I was treated very well! 10/10 I would recommend this place! P.S. Sebastian if you see this thank you once again, this will be my first pc build and I am happy tot have an expert like you to help me pick out the right parts! Untill we see again, goodbye!

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  Response from the owner

  Hi Max, We are so happy to hear that Sebastian was able to assist you accordingly, and he provided you with a great experience at our store. We will make sure Sebastian is recognized for the excellent customer service he provided and look forward to seeing you again in the near future!

• M

  M. Nuñez

  5.0

  One-stop shop for large and small electronics, office machines, parts, and electronics repairs. Incredibly helpful staff will help you find whatever is that you are looking for, and provide sage advice. Most sections have a "bargain bin" where there are great savings and reduced merchandise. One of my favorite places!

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  Response from the owner

  Thank you for taking the time to reach out and share your feedback with us. It's much appreciated and we look forward to seeing you again!

• A

  Arthur Harrison

  1.0

  Although I received superb service from every staff member in this store, my experience with their generic-brand PC was not a good one. The machine malfunctioned from a hardware problem within an hour of operation. There were virtually no instructions regarding how to connect it to the high-resolution monitor I purchased, or how to set the monitor parameters correctly. Micro Center's on-line technical support was inadequate; it took me 40 minutes to communicate my concerns to the agent, and only by pleading with him, find a way to speak to someone within a reasonable amount of time, which I needed to do to confirm the return procedure. I am happy I was able to return the computer to the store for a full refund with no question, however, the inconvenience this caused me was considerable. I advise against purchasing Micro Center's store-brand computers.

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  Response from the owner

  Hello, Arthur. We are very sorry to hear about your experience. We certainly understand your frustration and would like to apologize for any inconvenience. We will be sure to pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.

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