Merrill Landscape Services
Staley, Champaign, IL

Merrill Landscape Services Reviews

4.3 stars based on 92 reviews

Featured Comments:

• A

  AJ

  5.0

  After a less than satisfactory experience with another landscape maintenance company, I switched to Merrill a few years ago and never looked back. I am using Merrill for all my landscaping needs, from regular upkeep and weed control to spring and fall clean-ups and leaf removal, and I have never been disappointed. A couple of years ago when a storm blew through my neighborhood and caused a mess in my backyard and tree services were impossible to get hold of, it was Merrill that came through promptly and did an amazing job cleaning up everything as best they could. Last year, I added snow removal to my services and I am glad I did. When a recent snow storm dumped 12 inches of snow in our area, Merrill again came through, getting my driveway cleared up as promptly as one could reasonably expect given the conditions. Their pricing is fair, they are easy to get hold of by email or phone, and they have a convenient online platform to keep track of payments and services. All in all, I have been very happy with their services, and I highly recommend them.

• J

  JoseF Magalhaes

  1.0

  I received an email saying that due to heavy snow storm (which subsided Thursday afternoon when some of my neighbors were serviced by other companies) we could only expect to be serviced Thursday or Friday. Late Friday afternoon I sent a reply simply stating “I’m really questioning if you have the capability to respond to your customer needs.” As a result I got a reply saying that since I was not satisfied my service was cancelled. Note that I had used Merrill for my irrigation service before and the company that they outsourced the service to did a good job. I called to understand why the cancelled and the person that answered said it was because my email was rude. It was obvious that they were trying to do was to get rid of their backlog by canceling customers that complained. It is how people respond to stressful situations that we really understand how good, or in this case how poor, their services are.

• E

  Ethan Rubarts

  5.0

  Merrill Landscape Services is an exceptional company! I have been very pleased with their work every time. The estimate was spot on and they finished my landscape projects right on time. Again, it’s an exceptional business and I would highly recommend.

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  Response from the owner

  Thanks for the review!

More reviews (7)