Mattinson Pest Control & Lawn Care
Main, Spanish Fork, UT

Mattinson Pest Control & Lawn Care Reviews

4 stars based on 28 reviews

Featured Comments:

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  Trent Ginnett

  1.0

  Saw them doing the neighbor's yard and thought I'd give them a shot. It usually only takes us 10 minutes to do our small front yard but figured it was worth the convenience. I asked the yard care team how much it would be to do our small area while they were out here and they replied, 'a lot". I thought that was an unprofessional answer but called anyway. I called and agreed to sign up and was told they could do our small yard while they were here. The yard care team then contradicted the receptionist and said they didn't have time. A yard that takes 10 minutes with my push mower would have taken 5 with their riding mower. I called and canceled the contract. Don't waste your money on a company that doesn't want it.

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  Response from the owner

  Mr. Ginnett, I seem to not have you in our system for making mowing arrangements. I apologize that the mowing crew was unable to mow your lawn the day they were out in your neighborhood. Often the reasons for this is either their schedule was full or the condition of the lawn required someone from the office to look at it for an estimate due to it's length. I do not know the condition of the lawn at the time of your request . However, two months ago we were getting a ton of requests for mowings that had not been mowed yet for the year or had 2-3 weeks growth on it. We typically do not have the mowing crew doing estimates & making scheduling decisions. With that said our maintenance crews have been advised on how best to convey this message to potential customers who approach them randomly. Thank you for bringing this to our attention!

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  Kim Mellen

  1.0

  I started using Mattinson 2 years ago. The first year was great! The owner is very knowledgeable, the staff was very helpful. By the second year of service the receptionist was very short and unprofessional with me. I would schedule service and they didn't show over and over. When he finally did show it rained within the hour of service, which ruined the product. After several calls asking for another application, they reapplied the product, but it was too late, the fungus wreaked havoc in my yard. This year has been worse than last year. The receptionist told me that I am on the schedule and they will get to me when they can get to me. I asked her what that meant and she said we will get to you when we can get to you. Okay then...and no Thank you!

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  Tricia Gunnerson

  5.0

  Justin and crew are awesome! From monthly lawn and weed treatments to deep fertilization of trees and shrubs, pest (all kinds) control, to winter snow removal - they are fabulous. Justin was clearing our business parking lot and noticed me clearing the walkways. He stopped plowing and grabbed a shovel to have me try (it worked way better than my style of shovel) and then helped me finish! Truly cares about customers.

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