Massey Services Pest Control
Coast, Palm Coast, FL
- Phone:
- +1 386-445-4659
- Website:
- https://www.masseyservices.com/service-location/palm-coast-pest-control/?utm_source=googlemybusiness&utm_medium=search&utm_content=PalmCoast48&utm_campaign=masseylocalsearch
- Address:
- 4882 Palm Coast Pkwy NW #3, Palm Coast, FL 32137
- Hours:
- Saturday8AM–2PM
- CLOSED
- Reviews
- Map
Services
Massey Services Pest Control Reviews
3.8 stars based on 38 reviews
Featured Comments:
b
brandon orlando
1.0
My wife called to cancel our service. The guy on the other end kept her on the phone 45 minutes, after the hold time. End result was she convinced to postpone service. No one came to our house for multiple months, then on Christmas day, they auto drafted an amount more than twice the usual auto draft, 2 weeks after it normally auto drafts. When we called back to complain, we were told, no record of last call, and this was a service charge, for not using the service? Comptroller said charge would be reversed. Never was. I'm waiting to see if they auto deduct from my account again, so we can press charges. Terrible company. Pre installed on fresh built home. Still had ants galore and grass looks like trash. Thx for the response. Email sent from me with the details you've requested. Ball is in your court
Response from the owner
Thank you so much for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience you have had, and completely understand your frustration. We would like to escalate this to our Corporate Headquarters, as customer service is our number one priority. Unfortunately, with the information given, we were unable to locate your account. Would you mind sending your property address or account number to [email protected]. We would like to resolve this as quickly as possible. Once again, our apologies. Thank you, we look forward to hearing back from you.
S
Shirley Martin
5.0
I have been using this service for many years for my personal home as well as my investment properties. They have served me well and I recommend them.
Response from the owner
Ms Martin, Thank you so much for taking the time to leave such a great 5 star review. We truly appreciate your business. Thank you, enjoy your day!
s
sandy simon
5.0
Massey sent Carlos to inspect our problem. He was very professional, identified the cause and provided a workable solution. We will call Massey for any future problems.
Response from the owner
Thank you for the five stars, Sandy. Have a great day! -Massey Services
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