Massey Services GreenUp Lawn
US-1, Ormond Beach, FL

Massey Services GreenUp Lawn Reviews

3.9 stars based on 7 reviews

Featured Comments:

• R

  Roland Roth

  5.0

  Having used all the above services spanning three years, I can write conclusively that Massey Services are at the Pinnacle! All of the best attributes of a thriving, well-maintained lawn and shrubbery are so pleasing to me. All of the men and women associated with Massey and My Account are Exceptional Professionals starting with Cory, Robert, the General Manager, Kyle, Lawn Technician, Mark, Irrigation Installation, Jennifer, Lacy, office staff, and, of course, Timothy, the Service Manager of Irrigation! Recently, Tim returned to my property to trouble-shoot those not fully functional aspects of a completely updated, irrigation system involving 46 sprinklers, that were designed and installed in 2020. Mine was an aged system of 33 years. He diligently determined where the improvements were necessary. As a result, almost every square foot of lawn and shrubbery are receiving adequate watering, when necessary. A few weeks ago, and at the end of his day, Tim and I had a lengthy phone conversation about aspects I didn't understand. This conversation took place after hours and while Tim had been suffering with (Cervical) neck pain. In fact, Tim returned to my home weeks prior soon after his injury; and with great determination overcame those minor areas of irrigation needing improvement. All these small areas were fully corrected and even with a smile!! Tim is a dedicated member of the Massey Team. He utilizes his many years of Lawn Maintenance Experience to optimize the Lawn Treatments. I am, indeed, very appreciated of the Massey TEAM!

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  Response from the owner

  Mr Roth, We truly appreciate this amazing detailed review with the 5 star rating. Thank you for leaving such kind words for the GreenUp Ormand team. We have forwarded a copy of this review to our Corporate Headquarters to see Cory, Mark, Kyle, Jennifer, Lacy and Tim receive the recognition they deserve. It really is the people that make the difference. We appreciate your business. Please stay safe and enjoy your day.

• M

  Mrs. Barlow

  5.0

  Years ago I knew I needed professional assistance if I ever wanted a healthy lawn. I met with Massey and they told me the truth, that good things take time. I was willing to be patient, and they have changed a yard that had more than its share of dirt and crabgrass, to one that brings me compliments and wonder from my neighbors who have witnessed in amazement the transformation. Cory Ruettgers was our technician initially, and he was INCREDIBLY patient with my questions, courteous, and did an exceptional job. We have continued with Massey for over 3 years now, and cannot thank them enough for the attention to detail and excellent customer service. Healthy, thick lawn, happy customer! Green is good! Thanks Massey!

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  Response from the owner

  Good morning, We truly thank you for taking time to sit down and write such kind words about Massey Services. We appreciate the 5 star rating and the wonderful words regarding Cory. This review has been forwarded to the Corporate Office, as to guarantee Cory will get the correct recognition. Thank you, enjoy the rest of your week!

• J

  Joni H

  1.0

  Massey Services Green Up sold me a contract to maintain my lawn. I paid a year in advance, $495.00. The grass is dead. I had a walk way that was compacted on the side of the house. They didn't aerate my entire grass area but they did aerate the area of dirt which was a pathway through my garden. By aerating the walkway, I ended up with a mole problem and lots of mole tunnels. My pathway is ruined. Also, I told them I was in the process of selling my house. I wanted them to maintain the grass while the house was on the market. Apparently, they have small print on the back of the contract that states that you are signing for a 24 month contract. BEWARE. Bad service and bad policy and bad presentation. They tell you how much you owe but don't point out that they will continue to charge you after the contract that you have signed is over.

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