Massey Services GreenUp Lawn
Thornhill, Port St Lucie, FL

Massey Services GreenUp Lawn Reviews

2.7 stars based on 9 reviews

Featured Comments:

• K

  Kristin Summers

  4.0

  I have been with Massey for several years now. I have termite, tree & shrub and lawn service with them. Technician Charlie is the absolute BEST!!!! Very knowledgeable and informative. He takes his time and makes sure every need it met. I did have Massey’s irrigation service at one time, however the response time took many weeks and i simply could not wait that long for repairs.

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  Response from the owner

  Ms Summers, Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. We have forwarded a copy of this to our Corporate Headquarters to ensure Charlie may receive the recognition he deserves. Thank you for allowing us the opportunity to serve you. We appreciate your business. Stay safe and enjoy your weekend.

• d

  dancehallizeverything

  1.0

  Today Massey took out the termite pods and left big holes in my yard. Not to mention they didn't even notify us they were doing so. I had to come home and find dirt across my walkway to find out. Not pleased with this kind of service.

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  Response from the owner

  Thank you for bringing this to our attention. We have forwarded your concerns to our corporate office. Your review has been escalated to the Regional Manager of the Southeast Florida region. Someone will be contacting you as soon as possible.

• U

  Unk Unk

  1.0

  They came and check my irrigation system and told me it is not working. When I meet up with the technician BO he didn't even turn on the system so I can see it . All bo said was that I have to put a new system in and it will cost $9,000,00 . And he said that he will change the pump and timer which is working properly.. that company is a no good company all they care about is to make money. The following Monday they sent a salesman to sell me termite package. I gave him a piece of my mind about it company and they are a bunch of thief. Bo is the worst irrigation guy that I have meet. I called another company and they fix the problem for 300.00. I will never recommen Massey to anyone.

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  Response from the owner

  Thank you for bringing this to our attention, you have our sincerest apologies and we completely understand your frustration. We are sorry you were not able to resolve this at the local level, therefore, We are bringing this to the attention of the Regional Manager for our Southeast Florida region. Someone will be contacting you shortly with a resolution. Once again, we apologize. Thank you, have a nice afternoon.

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