Massey Services GreenUP Lawn
Centre, Pinellas Park, FL

Massey Services GreenUP Lawn Reviews

1 stars based on 4 reviews

Featured Comments:

• S

  Steve Ziesenheim

  1.0

  This is one of the worst companies I have ever dealt with. The only thing they do in a timely fashion is charge my credit card. They were bad from the beginning and I tried to give them some time to fix the problems which they have not. I paid almost $4k for new sod which they were weeks late installing and it was poorly installed. Lots of overlapping pieces and several sections never grew. It is bumpy and uneven. I was told that my kids playing in the grass will kill it and that we should avoid playing in it. Not something that was mentioned when I signed up for the service and mentioned my main reason was to give my kids a place to play. The "guarantee" is a scam. I was concerned about grass growing under and oak tree. They guaranteed it, charged me for it, then when it didn't grow said it was going to be tough to grow in that spot. They also mentioned that it might be not enough water, in the middle of Florida rainy season where it rains every day. Then they offered to plug the sections that weren't growing. It took over month to send someone out with like 10 plugs and they plugged the wrong spots. Then it took another 2 months to send someone out to plug the correct areas and when I checked, there were at least 4 plugs just sitting on top of the sod, didn't even dig them in. Lazy as can be, and clearly don't care. If you try to call them you will get a receptionist who says the managers will call back but they never do. I repeat NEVER call back. They are supposed to also spray my back yard. However, every time they show up I am at work and there is no notification. The service manager claims to spray the back, but my gate is locked so it would be impossible for them to get there. My grass doesn't look like brand new sod. It looks like I did it myself. I'm not sure what I'm being charged for because weeds still grow and the grass is blotchy. I went with a big name company to get the guarantee and good company backed service. I have received none of these things. I highly recommend staying away from this company and going with some small business who actually cares about your business. Save your money and spend it elsewhere, this branch is garbage.

• J

  J Petsolt

  1.0

  Worse company ever. Company charges for doing nothing. Our cameras show the tech never treat the yard but we get a bill every month. The company said they would reimburse the fees but never did. They are very dishonest. My yard was beautiful until they took over. Do NOT use them.

• A

  Ashton Massey

  1.0

  We signed a contract for over $700 of irrigation work back in June of 2021. We called for literally months trying to get them to commit to a date to complete the work. No response. Finally I get a live person and they make an appointment for MONTHS after the original contract was signed. They were supposed to do the work today. No one showed. Avoid this clearly scammy, unprofessional company like the plague. They do not do what they say they’re going to do. You can never get a live person on the phone in a timely fashion. They want your monthly service fee and then they want to leave you high and dry.