M&R Sports & Mower Inc.
Brook, Auburn, NY

M&R Sports & Mower Inc. Reviews

4.4 stars based on 42 reviews

Featured Comments:

• J

  Jason Jeremenko

  5.0

  I have bought 2 machines and multiple accessories from M&R. My experience has always been top notch. Recently I had an issue with my side by side and M&R took amazing care of me. Standing by their work and their product! I’m a customer for life!

• F

  Frank Yorio

  1.0

  Recently went to pick up a Toro zero turn mower fro my sister at M & R sports. Due to Covid19 concerns I called from the parking lot to ask for protocol to pick up/load mower. I was instructed to look for overhead service door and to enter a side entrance door near the service door. I walked thru the side entrance door, however, it led me to the service area where no one was present. I entered an interior door way that led me down a hall to the service/parts counter. I looked thru a door way where a service rep asked me what I was doing and why was I in the building. I explained but it was obvious that he was irritated by my presence. After making it clear that I should not be in the building he did connect me with a service tech who assisted me in loading the mower onto my trailer. The service tech was very cooperative. My experience at the service counter was a very unprofessional experience from a customers standpoint. The ironic thing was that when I was speaking with this person through the doorway of the service counter, I was a minimum of 15 feet from him and I was wearing a mask. The person speaking to me nor any of the other service counter workers were wearing a mask. Perhaps I should have been the one who should have been irritated! Needless to say we will not be going back to M&R for any service on the Toro mower.

• L

  Leslie Gillett

  1.0

  Bought a new atv 450 took it home and it didn't run right. So I took it back ,it was there a month before they put a fuel pump on it and said come and get.When I pick it up I had trouble starting it.The guy on parts counter starts yelling at me about something on my atv.He was so mad I thought he was going to hit me .Never going back to them again Beware!

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  Response from the owner

  Customer came to pickup his ATV and was told it was outside and ready for pickup then he came back inside yelling and screaming how he drove 30 minutes and the ATV wouldn't start we went outside and the unit started just fine the customer didn't apply the brake lever which is required to start this is why he had trouble starting his unit

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