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ELITE OUTDOOR BUILDINGS, LLC

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Ag-Pro

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Barnes' Grass Kickers LLC.

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Reed's Lаwn Саre

We offer relevant information of Lowe's Home Improvement in 72nd, Live Oak, FL which runs in your area. Find out contact information of the lawn care service provider like opening hours, addresses, phone numbers.

Lowe's Home Improvement in 72nd, Live Oak, FL | LocalLawnCare

The employees are unbelievably friendly and helpful.
There were no less than 3 asking if I needed help within 5 minutes of entering the store.
When I decided to get help in 2 different areas of the store, the employees actually led me to area of the store where the item I wanted was located and stayed to answer questions.
One of the nicest Lowes I've been to.

Today I had the opportunity to deliver items to this location.  I was asked to unload in a specific  area in the back of the store.  Once I finished unloading  I encountered Katrina in the receiving department.  While trying to explain to her that I had already checked in, she walked away from me.  When she returned I was met with sarcasm and an unprofessional attitude.  After I said to her behavior was unprofessional and a little rude, she actually told me, "I don't care, I don't have to be professional.  I don't care what goes on outside being delivered, I only take care of in here."  Wow......

First let me say we have been true Lowe's fans for years but it seems like the workers do not want to be bothered by customers any longer and after 6 p.m. finding anyone to guide you to locations in the store or provide any type of service is getting harder and harder. And no not everything can be continuously blamed on Covid

I have spent a lot of money with Lowe’s over the past 3 years. Have remodeled one home and now in process of another. Summer has been our go to person. She is amazing and really knows her stuff. Cabinets, blinds, ect. She calls you back and keeps you informed. It’s very nice to be treated as a valued customer and that’s what you get with Summer! Lowe’s is lucky to have her!

Let me save you all some time. If you need your order to come on time, order from Home Depot. The customer service is bad, the representative and the manager are saying two completely different things. This is my first time ordering from Lowes, and it will be my last. There's no real care for the customer. #Disappointed

Dated location, Bathroom is disgusting, the tp Holder is and has been in pieces for 3 mo.  One urinal is cockeyed and loose.  Sinks are dated stained, one faucet runs very long other two run only I you hold the button down.  Insufficient staff throughout the store. General cleanliness is non-existent due to corporate numbers staffing some employees are awesome many are sketchy cause the work environment is like highschool with adults.  Management is, (lip service and empty promises). Who me? Not me? and I don't know.  They do try under the extreme circumstances that their put in by corporate. Hands tied unable to discipline nor hire and keep better employees. The F bomb gets dropped up front by some of the cashier's regularly.  Again several cashier's are wonderful though.  Gossip in the store is a wildfire of misinformation.  You can see little clicks of employees huddled together gossiping etc.  (Check the video's corporate) all While other employees are busting their rear ends trying to make up for the bad ones.   And while I will buy certain products there moving forward it will not be my first choice.

Ripped my kitchen floor delivering a stove advertised as free delivery,  told me it wasn't their problem,  I had to take it up with the delivery company THEY hired, had the audacity to charge me $35 for an estimate to replace the floor. Unbelievable,  worst customer service experience ever.

We placed two large online orders (around $3,000 total) and wanted to buy more things there, but  after days of waiting we got just  40% of the items.
Here is the reason:  We made three trips in different days because they sent us emails with conflicting information about the status of the large items. Some weren’t available when we went to pick them up ( we had to hired a guy with a big truck and pay him $$ for his time).
So yesterday after waiting for almost an hour, Mike the manager and one nasty lady at customer service couldn’t find the rest of the items,  so we decided to cancel the rest of the order (unavailable  items). We still have three pending refunds for items we never picked up, but their system said otherwise. Vey disorganized store. We won’t shop there anymore but in at the Valdosta GA location.

Btw two ladies at customer service front desk are so rude, disrespectful and aggressive towards customers. They need better training or to be moved to another area.  This store needs sharper and more effective  crew.  We won’t shop here unless is an emergency.
Someone needs to contact us and get our $$ back for the three pending items we never received (around $700)

Just let me say that have shopped liwes for years but today I had the worst experience at the live oak store that I ever had , I had two employees stand and watch Ioaded 1x4 x12 ft. Boards. and never offered to help until I said something they were to busy to help customers but were not to busy to sit on the forklift and watch. If this is the customer service that lowes now offers I believe I will have to go to home depot from now on.

Good store only no staff for help with anything wait forever never show up  tried this week to buy carpet but no one who could help 2 employees went to find somebody to cut carpet and no one showed 25 minutes I had to go

Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).

Lowe's Home Improvement
72nd, Live Oak, FL

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Lowe's Home Improvement Reviews

4.2 stars based on 1179 reviews

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