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LocalLawnCare has sorted out information  related to Lowe's Home Improvement in Canal, Redmond, OR which runs near you. Find out info of the lawn care service provider like opening hours, addresses, phone numbers.

Lowe's Home Improvement in Canal, Redmond, OR | LocalLawnCare

I wish they had better customer service. I just went to order kitchen cabinets… there were no other customers around… but they would not help me, she would only set an appointment for next week.

When a customer is standing in front of you wanting to spend thousands… and you treat them indifferently, don’t expect them bother to coming back.

I appreciate that Lowe’s has a veteran’s discount but for customer service (for years now) we have felt Lowe’s blows.

I ordered a snow blower that was supposed to be available for pick up on 12/31.   As of today 1/6/22 it is still in transit, now in North Dakota.   I am giving 1 star because I feel Lowes provided an unrealistic pick up date.  The order did not show the originating location as being New Jersey.  Had I know that I would have made this purchase elsewhere.  I only know this because of the tracking #.

Our project extensive with 20 bags of soil one week and then another 20 bags of soil the following week. Customer service very patient us. Shout out to Judy P. and Danielle for their excellent knowledge, friendly attitude, and helpfulness. Kudos to Inga at the paint center for having our paint so early in the morning prepared for us. She was a delight.

On March 4, 2022, we went in and ordered a dishwasher.  A measurement needed to be made and a Lowe's contract installer was assigned to do this.  It was to have taken place within 24-48 hours.  The contractor, in a call, offered he was behind schedule...and this went on up until March 19th.

Persistent calls to the Appliance section and to the contractor generated only excuses, promised call-backs (of only which one occurred), and the contractor blaming Lowe's for his not understanding how their relationship is supposed to work.

Today we cancelled the order.

Clearly there is a disconnect between Lowe's and its contracting service, as well as a lack of meaningful customer service and follow-up.  All that was needed was for the Appliance section to have the less than stellar contractor replaced immediately with a contractor who was responsible, the measurements retaken, and the washer installed ASAP.

This never happened.

We'll never consider a major purchase again from this store which is a shame.  They get one "star" only because at least one has to be marked to post the review.

Good experience finding & getting the merchandise I needed from a very helpful & informative Sale Associate in the paint department! He answered a couple of my questions in great elaborate detail, very informative on every little thing but his zeal for his job & friendliness to his customers, not just me, was refreshing! Later while in the Garden dept., a couple of Sales Associates that walked by asked if I was finding things ok! I've been to the Redmond Lowes several times & a few times I've had to seek & ask for help but always have gotten the help I need. I would have given a 5 star rating but this time I was there, they only had self check out open which being disabled & in alot of pain from shopping, I was greatly disappointed & the woman checker that was helping people seemed a little put out that she had to help me repeatedly saying it was easy... Until she came across a problem with an item! I thanked her before I left with no response! Like alot of workers these days, she's most likely over worked so I chalked it up to her having a bad day like we all have at times! Oh & I found out they will close the check outs & only have self check open in the evenings so I'll make a point to go earlier in the day! I love Lowes! ❤️🛒🪚🛠️🧰🔐🪴🪴

Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).

Lowe's Home Improvement
Canal, Redmond, OR

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4 stars based on 989 reviews

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