Lowe's Home Improvement
Airport, Midland, MI

Lowe's Home Improvement Reviews

4.3 stars based on 1140 reviews

Featured Comments:

• A

  Ali B

  5.0

  Jeremy was absolutely awesome!! He noticed immediately that I was in over my head in the hinge isle and came over to help me. I needed 32 of an item and he went above and beyond to ensure I had the right product and he even counted it out for me. I would recommend him to anyone! Awesome guy that made my experience easy!

• K

  Kari Atkinson

  5.0

  Update; nothing has changed in a good way. Staff is still friendly and willing help. I got an electric fireplace as it was in clearance. The gentleman came over, brought me a cart, loaded, brought it to the front of the store to check out them helped me load it. That is definitely service! Every time I have had a question the staff have been willing to answer it or at least look into it. Original review: Always a friendly experience. The workers are very friendly and willing to help. Sometimes they have what I need and sometimes they don't. I do like you can get a 5% discount if you have a Lowes Card. Another great feature is they have a military discount.

• K

  K R

  4.0

  2 years ago I needed a snow blower last minute and they had initially stated that they had a certain model in stock. After arriving to the store their count was off and instead of having 3, they had none. I am not sure why this happened but luckily they were helpful and allowed me to take the floor model home and even helped load it in to my car which required some disassembly due to it being too tall all put together. I had an issue with the product and the spark plug stopped working after a few uses which is terrible but after replacing the plug, now it runs much better. There were positives and negatives about the situation but I was pleased that the staff were friendly and helpful along the way.

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